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AutoNation Ford Gulf Freeway

Houston, TX

4.5
832 Reviews

12227 Gulf Freeway

Houston, TX

77034

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Showing 832 reviews

August 29, 2023

My husband called ahead about having my vehicle's battery replaced and was given the pertinent information. Then I went to the location and had the prearranged work completed. Angie was very friendly and h More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla, Mr. Lopez, and Angelina
Sep 04, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2023

I was updated on my car status everyday which was very professional. Will definitely recommend this dealer to relatives . Very friendly and car was given on time and a detailed explanation was given on di More

by Rosa perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us, Rosa! Drive safe, and we'll see you on the road.

August 29, 2023

I personally want to thank Mark Neal, my Service Advisor. He listened to everything I had to say and made everything right. I really appreciate him going above and beyond my expectations. Everything was done More

by lynn.mclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Neal
Sep 03, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

August 27, 2023

Devon Lee went above and beyond to find me the car that I wanted. I would highly recommend this dealership and Devon. And Hugo made the purchase easy. More

by bafleming
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Lee, Hugo Barcenas
Aug 31, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

August 26, 2023

Very friendly, quick honest, the salesman was very nice, and smart, would go back again. More

by jonathanwalthall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geo
Aug 30, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 25, 2023

5 Star all day long. .. I would recommend this dealership to all people, special the local ones. More

by Mariomendezhouston584@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Barcenas
Aug 30, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

August 24, 2023

The repairs on my truck were done in a timely and professional manner. The service agent kept me informed throughout the process. More

by garzafernandezj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Aug 30, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 23, 2023

went for recall on truck angelina was very helpful and kept me updated on service More

by frank61lara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
angela
Aug 28, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 22, 2023

I'm satisfied with the service I and my car received. I was treated fairly and given an honest assessment of my car's service needs. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne (in service department)
Aug 25, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 22, 2023

My sales person was very professional and ready to help locate a car I could afford. More

by vna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Garcia
Aug 30, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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