Back

AutoNation Ford Gulf Freeway

Houston, TX

4.5
831 Reviews

12227 Gulf Freeway

Houston, TX

77034

Directions

By Type

Showing 831 reviews

September 15, 2023

They were very responsive, and were able to get my repair done in only a couple of hours. More

by Bluedevil67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 18, 2023 -

AutoNation Ford Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

Angelina Dong was vey professional courteous , knowledgeable, and kind . I would definitely refer customers to her. More

by elojialiguez1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Sep 18, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 11, 2023

Battery went out while transporting my 86 year old mother to one of her appointments. The temperature was over 100 degrees and created a serious health issue for her. Arrived at the dealership and the Servi More

by jrjohnson0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Sep 14, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Gulf Freeway and we hope to be of service again in the future.

September 07, 2023

My buying process was super easy, and they didn’t try to pressure me into anything. They were honest with pricing from the start which is a rarity in the industry especially recently. I got the truck I want More

by jc173
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Romero
Sep 10, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 06, 2023

Me atendieron sin tener una cita previa. Y el servicio fue muy bueno. Me estuvieron llamando para notificarme que fue lo que paso con mi carro lo que salió que tenia mal .Y que ya habían ord More

by aov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Sep 09, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

September 04, 2023

Muy satisfecho con todo el personal de ventas por su amabilidad y su relajada manera de vender y llevar los trámites para comprar mi vehículo.gracias a todos.definitivamente los recomiendo. More

by Carlos.11.lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey García
Sep 08, 2023 -

AutoNation Ford Gulf Freeway responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. Agradecemos su recomendación de AutoNation Ford Gulf Freeway y esperamos poder servirle nuevamente en el futuro.

September 03, 2023

Happy with the vehicle, sales person but would have liked a quicker process and less back and forth with details. More

by kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph
Sep 06, 2023 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2089. We hope to hear from you.

September 01, 2023

Ralph and Saul were very professional with excellent knowledge of their vehicles. During negotiations, they cut to the chase without all the typical dealership xx. Finance was quick and easy. I will More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph, Saul
August 31, 2023

When we got to the dealer it was very clean and I was quickly helped . What i loved the most is that the dealer have bilingual speakers. More

by Juan huerta bahena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rigoberto guzman
Sep 05, 2023 -

AutoNation Ford Gulf Freeway responded

Hello Juan, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2023

My husband called ahead about having my vehicle's battery replaced and was given the pertinent information. Then I went to the location and had the prearranged work completed. Angie was very friendly and h More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla, Mr. Lopez, and Angelina
Sep 04, 2023 -

AutoNation Ford Gulf Freeway responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
7
...