AutoNation Ford Gulf Freeway

I would never, and I mean, never recommend this dealer. EVER. I have owned many cars and trucks. And I have never seen such a lackadaisical attitude towards customers in my life at a dealership. Listen EVER. I have owned many cars and trucks. And I have never seen such a lackadaisical attitude towards customers in my life at a dealership. Listen, I get it, times are tough and everyone is suffering. But you are in the SERVICE industry. You can at least communicate with your customers. You make us make appointments. Then you don't even look at the vehicle for 7 hours knowing full well that I had to have my vehicle back that day. And you never call to follow up or tell us anything. Then when I come to pick up my vehicle because no one there has touched it, you could care less. I read the reviews online about this dealership. I should have listened. More

My salesman Sergio was very Professional and Courteous. I am amazed and thankful that he went the extra mile to get me in the truck I always wanted . Thank you so much Sergio ! am amazed and thankful that he went the extra mile to get me in the truck I always wanted . Thank you so much Sergio ! More

I had an appointment for an oil change and had to wait 1 1/2 hours and they used the wrong oil. 1/2 hours and they used the wrong oil. More

This time was too long to finish the service. Start This time was too long to finish the service. Start at 9:00am and finish at 1:45pm. This time was too long to finish the service. Start at 9:00am and finish at 1:45pm. More

dealing with Valerie has been a pleasure. She made my experience with AutoNation enjoyable. I will miss her, but will continue to use AutoNation for all my service needs. experience with AutoNation enjoyable. I will miss her, but will continue to use AutoNation for all my service needs. More

Great sales experience with salesman, Ram Mishra. He was extremely helpful with car details, very polite and professional and great with responding to any questions. Ram followed up with emails and calendar extremely helpful with car details, very polite and professional and great with responding to any questions. Ram followed up with emails and calendar invite, attention to detail!!! Additionally I had a very positive experience with the finance manager Hugo Barcenas, More

Horrible customer service, don’t recommend to take your vehicle for service to this location. vehicle for service to this location. More

As always, I truly appreciated the professionalism from my service advisor. She always has a great attitude and willingness to provide great customer service. my service advisor. She always has a great attitude and willingness to provide great customer service. More

Heidi is always our go to person when we schedule a viist to AutoNation. She is the best! Very patient with our questions and follows up with our concerns. That's why we alway request her to handle our visit to AutoNation. She is the best! Very patient with our questions and follows up with our concerns. That's why we alway request her to handle our visits. More

Pricing was up front and without dealer add insult or markups. Jordan made the experience a great one. markups. Jordan made the experience a great one. More