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AutoNation Ford Katy
Katy, TX
1,988 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,988 reviews
July 14, 2022
Everything was great from start to finish. My service advisor kept me informed the hold time it was there. I would give everyone there 5 stars ⭐️!!! This is the only dealer I would trust with My service advisor kept me informed the hold time it was there. I would give everyone there 5 stars ⭐️!!! This is the only dealer I would trust with my truck. More
by Lucas193132
Employees Worked With
Randall Linney
July 13, 2022
Very professional and friendly. Even though the dealer is very busy, I was never rushed. Carl took time to Answer all my questions and they finished the job fairly quickly. Even though the dealer is very busy, I was never rushed. Carl took time to Answer all my questions and they finished the job fairly quickly. More
by Xena100
Employees Worked With
Carl Daniel
July 13, 2022
I asked revision for AC cooling on driver chair, check big screen and replace plastic cover on tailgate step and technician did not find anything wrong. They asked me to return vehicle if problems occur a big screen and replace plastic cover on tailgate step and technician did not find anything wrong. They asked me to return vehicle if problems occur again. Today, 2 days after I picked up my truck the screen went off again, and the ac on chair is working the same. Still waiting for plastic cover to be replaced. More
by johan2271
Employees Worked With
Brandon.
July 13, 2022
We had a pleasant experience with the dealership. Although our agent, Mike, was busy because he had other customers to attend to, he made sure that we were comfortable and assisted while waiting for Although our agent, Mike, was busy because he had other customers to attend to, he made sure that we were comfortable and assisted while waiting for the entire sales process to be finished. Our agent sent his assistant to help us with checking our select car and provided us with bottled water. The other staff were friendly and accommodating too. Great service! More
by emelinda
Employees Worked With
Michael
July 11, 2022
Stop! Do not buy from here! It's buyer beware at Autonation Ford Katy. Bought a used Mustang and immediately had issues. It needed $4200 in repairs. T Do not buy from here! It's buyer beware at Autonation Ford Katy. Bought a used Mustang and immediately had issues. It needed $4200 in repairs. They said the car was certified when I bought it and that is a LIE!!! More
by Kevin P. Butler
Employees Worked With
Massine Elbagdadi, Alistair Demmink, Aaron Lewis
