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AutoNation Ford Katy

Katy, TX

4.5
1,974 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,974 reviews

July 01, 2022

This dealership and their service department are very professional and always address my concerns. Dustin, has been amazing and is very patient and caring. More

by sk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin in the service department
Jul 04, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Jul 04, 2022 -

sk responded

Thank you for always addressing our concerns .

July 01, 2022

Your service rep Mark was excellent. He communicated well so I knew the status of the repairs. The repairs seem to have been done well and completely. More

by GK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 04, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 30, 2022

They are fast and professional people, I had been visiting there for years and everything was ok More

by William oropeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhon good
Jul 01, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 30, 2022

Outstanding service by Senior and Sales Management all through the vehicle selection, purchasing process and delivery of my new 2022 F-150 Lariat. I recommend AutoNation Ford Katy if you are looking for More

by PARemson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger
Jul 01, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future. Take care!

June 29, 2022

I brought my truck in Monday because a check engine light was on. I purchased an oil change with the upgrade. I was already aware the issue was catalytic converter but it took 4 days to be told my warranty w More

by isaacjimenez3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl.
Jun 30, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Katy take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

June 28, 2022

Brake issue on my 2021 Ranger Lariat was fixed the first time. Great service! They kept me informed as the work progressed. More

by tbird3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thompson
Jun 29, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 28, 2022

Great Service! Car battery replacement, excellent work done by Tom. Appointment on line was very easy. More

by zirofuentes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Magee
Jun 30, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 28, 2022

I only go to this dealership for my services, and it has always been top notch, timely and courteous. Never have had any problems. More

by texasgntlmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 30, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2022

I have only serviced my car at this location however I’ve been here a little over two years and this is the only dealership I will go to. My service advisor is simply amazing! He’s very thorough when ex More

by Trayneshagraham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Jun 29, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 27, 2022

Set up appointment the day before. Got to dealership right at 7:15am and work completed very timely. Great service thank you More

by Gpkokinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was there for Mark but someone else filled in
Jun 29, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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