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AutoNation Ford Katy

Katy, TX

4.5
1,988 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,988 reviews

July 06, 2022

I was very happy with the service experience I received from Autonation Ford. David Corvin did a great job getting my vehicle serviced and back to me in a timely manner. Autonation is and will continue t More

by Meier11513RickM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin
Jul 08, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2022

Great dealer! Had the car I wanted at a great price... Especially when inventory is low...it's hard to get what you want. These guys knocked it out of the park t More

by BionicDan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Alderwish
Jul 05, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 02, 2022

excellent people nice findly to constomet i always come back for nice smile to assint. More

by kyung kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
so many i cant remerale
Jul 04, 2022 -

AutoNation Ford Katy responded

Hi Kyung, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 02, 2022

Great place to buy a car but I won’t recommend the service department. “Is my car finished” and the service advisor says yes. Then you show up and it’s not. Nothing was done even though there’s a vide More

by Toelle82
Recommend Dealer
Yes
Employees Worked With
Andres
Jul 04, 2022 -

AutoNation Ford Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

July 01, 2022

This dealership and their service department are very professional and always address my concerns. Dustin, has been amazing and is very patient and caring. More

by sk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin in the service department
Jul 04, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Jul 04, 2022 -

sk responded

Thank you for always addressing our concerns .

July 01, 2022

Your service rep Mark was excellent. He communicated well so I knew the status of the repairs. The repairs seem to have been done well and completely. More

by GK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 04, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 30, 2022

They are fast and professional people, I had been visiting there for years and everything was ok More

by William oropeza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhon good
Jul 01, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 30, 2022

Outstanding service by Senior and Sales Management all through the vehicle selection, purchasing process and delivery of my new 2022 F-150 Lariat. I recommend AutoNation Ford Katy if you are looking for More

by PARemson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger
Jul 01, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future. Take care!

June 29, 2022

I brought my truck in Monday because a check engine light was on. I purchased an oil change with the upgrade. I was already aware the issue was catalytic converter but it took 4 days to be told my warranty w More

by isaacjimenez3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl.
Jun 30, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Katy take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

June 28, 2022

Brake issue on my 2021 Ranger Lariat was fixed the first time. Great service! They kept me informed as the work progressed. More

by tbird3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Thompson
Jun 29, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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