AutoNation Ford Katy

I received 2 oil changes with 2 different service folks and they were both great. and they were both great. More

This dealership is very friendly and helpful with advice on buying things that will help you organize your work truck. advice on buying things that will help you organize your work truck. More

Michael Munevar was excellent. He gave us a price up front. It was no hassle with him. We got there at almost 9:00 and before midnight we had a deal on a car that just had gotten o He gave us a price up front. It was no hassle with him. We got there at almost 9:00 and before midnight we had a deal on a car that just had gotten on the lot thanks to his prompt notification. We had such a great experience in a time where vehicles are not available and the economy is a mess. Thank you so much to Michael Munevar and the team at Auto Nation! More

Everything went pretty smoothly. There some long waits at times that I did not understand but I guess it was necessary. The salesman was very helpful and friendly and seemed to he There some long waits at times that I did not understand but I guess it was necessary. The salesman was very helpful and friendly and seemed to help make it a pleasant experience. More

Great place been going there for about 4 yrs and have never had a problem. They also look ahead and let you know what your vehicle would need in the future. never had a problem. They also look ahead and let you know what your vehicle would need in the future. More

I made an appointment for 9:30am for an oil change, got there earlier than the appointment. I did not get out of the place until 12:40, there was no update and no one told me there would be a long wait for there earlier than the appointment. I did not get out of the place until 12:40, there was no update and no one told me there would be a long wait for an oil change. I had to ask the advisor for updates because not once was I updated. I didn't see the purpose of an appointment with a 3hr wait. More

Very Friendly enjoy going in to this dealership. Explain everything well I will be back to this location. Explain everything well I will be back to this location. More

Here is my RATINGS. 1. My First Visit: I sat there for two hours , waiting for the call. and watched the truck sitting outside. When I have asked the Service Writer, t 1. My First Visit: I sat there for two hours , waiting for the call. and watched the truck sitting outside. When I have asked the Service Writer, then I was called and I saw the person go to the truck and bring it to the front. 2. The Second visit last Friday, the 10th June 2022, just for an oil change and inspection and had appointment for 9 am, the service writer said it will be all day, and said there was a recall on the truck also. I had only 5560 miles on the vehicle. Note: I was dropped off at my home, but later on that day I was told that there is no pick up available after 3 pm. Next day I have to get the UBER, and pay them, to pick up the Truck. If the oil change was done, the Mechanic did not see the dust on the Engine, the leaves under the hood when it was opened. They were still there when I brought the truck home. I had to do it myself. The Service writer said that he will take care of washing the Truck.- DID NOT HAPPEN. Please send me the pictures taken when I brought the Truck in, as I have noticed something and want to make sure. Will let you know when I receive the pictures 1. Driver's side Picture 2. Passenger side picture I will be waiting for the pictures. - I have sent a message to the service writer this morning for the pictures but have not got them yet. Thank you Jay Vanga More

Very helpful and got my car back to me quickly. Eric was a big help. I ended getting more done to my truck than expected. But so glad I did. It is running great! Eric was a big help. I ended getting more done to my truck than expected. But so glad I did. It is running great! More