AutoNation Ford Katy

everything was great. they got my truck right on in there and got it done. james thompson the service writer is great; he did a fine job. thanks. they got my truck right on in there and got it done. james thompson the service writer is great; he did a fine job. thanks. More

Mark was very helpful during my vehicle service visit, but customer friendliness has never been an issue... wait time is always the issue. but customer friendliness has never been an issue... wait time is always the issue. More

I was really happy with the purchase of my vehicle here. But the service for oil change is discouraging. I have been here 4 times for an oil change and each time the price changes for the higher each time, But the service for oil change is discouraging. I have been here 4 times for an oil change and each time the price changes for the higher each time, even though I get the same “works package” or bring a coupon. The service reps don’t tell you the price until you pick up your car and it’s too late to discuss the price. I also don’t like that you don’t get a print out of the “multipoint inspection.” More

AutoNation Ford Katy has consistently done a good job for my auto repair needs. I find them to be trustworthy to do what is required and mot "extras". Thank you. Special shout out to Randy Linney, Servi my auto repair needs. I find them to be trustworthy to do what is required and mot "extras". Thank you. Special shout out to Randy Linney, Service Advisor; job well done. More

I received 2 oil changes with 2 different service folks and they were both great. and they were both great. More

This dealership is very friendly and helpful with advice on buying things that will help you organize your work truck. advice on buying things that will help you organize your work truck. More

Michael Munevar was excellent. He gave us a price up front. It was no hassle with him. We got there at almost 9:00 and before midnight we had a deal on a car that just had gotten o He gave us a price up front. It was no hassle with him. We got there at almost 9:00 and before midnight we had a deal on a car that just had gotten on the lot thanks to his prompt notification. We had such a great experience in a time where vehicles are not available and the economy is a mess. Thank you so much to Michael Munevar and the team at Auto Nation! More

Everything went pretty smoothly. There some long waits at times that I did not understand but I guess it was necessary. The salesman was very helpful and friendly and seemed to he There some long waits at times that I did not understand but I guess it was necessary. The salesman was very helpful and friendly and seemed to help make it a pleasant experience. More

Great place been going there for about 4 yrs and have never had a problem. They also look ahead and let you know what your vehicle would need in the future. never had a problem. They also look ahead and let you know what your vehicle would need in the future. More

I made an appointment for 9:30am for an oil change, got there earlier than the appointment. I did not get out of the place until 12:40, there was no update and no one told me there would be a long wait for there earlier than the appointment. I did not get out of the place until 12:40, there was no update and no one told me there would be a long wait for an oil change. I had to ask the advisor for updates because not once was I updated. I didn't see the purpose of an appointment with a 3hr wait. More