AutoNation Ford Katy

Great team with great customer service! Thank you Matt, Ryan, Arron and George for all out vehicles. Thank you Thank you Matt, Ryan, Arron and George for all out vehicles. Thank you More

Absolutely horrible over the phone customer service. New sales man thought he would get cute with me in disrespecting me right off the bat. Then he hung up on me. Called to speak to a Mgr. I got anothe New sales man thought he would get cute with me in disrespecting me right off the bat. Then he hung up on me. Called to speak to a Mgr. I got another individual who disrespected me. I will crawl on my knuckles before I EVER buy a new car for cash from Auto Nation in Katy. If that’s how one is treated on the phone, I can only imagine the disrespect in person. More

Great service and perfessional and timing was about the time they said it would be done. time they said it would be done. More

Very helpful and quick service. I was pleased with the services that were given by all involved. I was pleased with the services that were given by all involved. More

I had a great experience finding my vehicle and purchasing it was an even better experience. purchasing it was an even better experience. More

Outstanding service and professionalism! The service was efficient and well done… Thank you very much.. The service was efficient and well done… Thank you very much.. More

Autonation always goes the extra mile to see that our Ford F-150 pickup is in top condition for our safety. Ford F-150 pickup is in top condition for our safety. More

This dealership is always busy, but always takes care of you. James was great to work with, as he seems to be the cog that makes the service department turn. I was estimated 2 days to turn around my recall you. James was great to work with, as he seems to be the cog that makes the service department turn. I was estimated 2 days to turn around my recall service work, but they were able to get my truck back to me in 4 hours. Their text messaging alert system and the video follow up of the service completion are nice value-adds to the process. Very happy to deal with Auto Nation Ford for vehicle purchases as well as service. Best dealership in Houston, in my humble opinion. More

Friendly no pressure one price car buying. We bought a pre-owned low mileage car. The throughly inspected the car and replaced several items, did an alignment and rotated and balanced the ti We bought a pre-owned low mileage car. The throughly inspected the car and replaced several items, did an alignment and rotated and balanced the tires as part of their pre-delivery inspection. My only complaint is it took them over a week to get the car ready for delivery, but it looked very clean and nice when they did. More

I brought my 2017 Ford Taurus for an oil & filter change. Eric Garcia is the service advisor that helped me. He was professional & friendly. I really appreciated that. He told me it would take 1-1/2 hours. H Eric Garcia is the service advisor that helped me. He was professional & friendly. I really appreciated that. He told me it would take 1-1/2 hours. He got my car back to me in 1 hour and 20 minutes. I was so surprised & very happy. Service was great! I have been bringing my car in for service for 5 years & this is the best service I have received. Awesome! More