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AutoNation Ford Katy
Katy, TX
1,987 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,987 reviews
June 02, 2022
Very friendly and helpful staff. Richard Baxley was a great guy to work with and made the process very easy and pleasant. Richard Baxley was a great guy to work with and made the process very easy and pleasant. More
by lisa
Employees Worked With
Richard Baxley and Alistair were both great.
June 01, 2022
Be careful on trade-ins. I traded the car in for a new Expedition. They were the only dealer that had the model we wanted. During pricing the trade, they lied to me about I traded the car in for a new Expedition. They were the only dealer that had the model we wanted. During pricing the trade, they lied to me about what they would list the trade in for by $4000. Based on what they told me I reluctantly traded it in for a lower price. I see it listed now on their website for $6000 over what they gave me. I do not like being lied to, so I will not go back and I will not recommend them to anyone. More
by Robert H
Employees Worked With
Several
June 01, 2022
We had one of the most pleasant car buying experiences with Jon Rodriguez. We were there for a specific preowned Jeep, yet there was absolutely no pressure during the whole process. He asked some great qu with Jon Rodriguez. We were there for a specific preowned Jeep, yet there was absolutely no pressure during the whole process. He asked some great questions, responded to our wants and needs and ultimately handled the whole process efficiently. Very pleased with Jon, and thanks again. More
by jrfstafford
Employees Worked With
Jon Rodriguez
May 29, 2022
I took my truck in for an inspection and oil change. It was done in a timely manner and I was called as soon as it was completed. They were done before noon so I was able to pick up my truck early.! It was done in a timely manner and I was called as soon as it was completed. They were done before noon so I was able to pick up my truck early.! More
by ajvlgwolves
Employees Worked With
Can’t remember the gentleman name, he was 1 on the far left.
May 28, 2022
Great people to work with, took care of the car but a little on the long side for an oil change & once over on the vehicle. If I knew they were going to charge for washer fluid I would have just put it little on the long side for an oil change & once over on the vehicle. If I knew they were going to charge for washer fluid I would have just put it in myself! More
by by.gad
Employees Worked With
Randall
May 28, 2022
Very professional and courteous salesman Javier Delgado took excellent care of me. The finance department also was very thorough in explaining options which was very helpful. A total great experience! took excellent care of me. The finance department also was very thorough in explaining options which was very helpful. A total great experience! More
by ron.judd
Employees Worked With
Javier Delgado, AamirSheikk
