Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Katy
Katy, TX
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,973 reviews
May 26, 2022
Had a great experience. My Truck was done earlier than promised and the team there was very thorough. I would go back for sure!!! I was not pressured into anything outside o My Truck was done earlier than promised and the team there was very thorough. I would go back for sure!!! I was not pressured into anything outside of what it was there for More
by Josephmann77.jm
Employees Worked With
Eric Garcia
May 26, 2022
Excellent Customer Service ! Great communication with sales and finance personnel. The process was exemplary. The staff were extremely professional, and friendly. Great communication with sales and finance personnel. The process was exemplary. The staff were extremely professional, and friendly. More
by hbanda82
Employees Worked With
Javier Delgado
May 25, 2022
My service advisor is great. He always double checks everything that needs done. And, always keeps me updated on the trucks progress. He always double checks everything that needs done. And, always keeps me updated on the trucks progress. More
by ebrushkaty
Employees Worked With
Dustin Thomas
May 25, 2022
When I arrived the lines were full which concerned me. While I waited to get with my advisor the bays were empty. Their system is well organized. Eric my advisor toke care of the truck and got it out on t While I waited to get with my advisor the bays were empty. Their system is well organized. Eric my advisor toke care of the truck and got it out on time. Great job guys and Gals. More
by Mike
Employees Worked With
Eric Garcia
May 25, 2022
From the time I purchased my vehicle, I have always received excellent service. My sales person was great, I have used the parts dept. twice; again, great. I have used the service dept. twice; again, g received excellent service. My sales person was great, I have used the parts dept. twice; again, great. I have used the service dept. twice; again, great! More
by mcdthe73ag
Employees Worked With
Derek (sales), Robert (parts), & Randy (service)
May 25, 2022
Was informed that diagnostic turn around is 24 to 48 hours. Car was returned to me before the 48 hours was ended. Very pleased with service and communications. hours. Car was returned to me before the 48 hours was ended. Very pleased with service and communications. More
by jrfpe
Employees Worked With
Eric Garcia
May 23, 2022
I was called bud by the parts service manager when I told him my name was not bud he said he call everyone bud or beaner I guess only whites allowed at auto nation no brown or black allowed…. him my name was not bud he said he call everyone bud or beaner I guess only whites allowed at auto nation no brown or black allowed…. More
by Leon
Employees Worked With
Jeremy schoonover
