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AutoNation Ford Katy

Katy, TX

4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

May 23, 2022

Quick and easy. ..in and out no problem. Good communication from the Service Tech. Overall a good service visit. More

by JPN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl D Larenti
May 24, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 23, 2022

Great job max! He was super nice and didn’t pressure me at all. I liked the fact he was knowledgable and cared about my time - I was impressed with the vehicle, More

by Steve.guerra007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max- Marco- Amier
May 24, 2022 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 21, 2022

They fixed what they said they were goin to and also replaced extra parts that were needed, also the work was done alot sooner than expected, awesome job. More

by daguadosr86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Vasquez
May 23, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

May 20, 2022

Star give to the sales person. Its just 1 price. Nothing more. He is Sort friendly. No complains. Negetive -9000000 stars for the finance guy. Very rude. He treat me like some More

by Marco polo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
May 20, 2022 -

AutoNation Ford Katy responded

Hi Marco, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8949 to discuss what we can do to help.

May 20, 2022

Great service rep, David Lewis. Service done right and only what is needed! I trust them with all my service needs! More

by Plat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lewis
May 22, 2022 -

AutoNation Ford Katy responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

May 20, 2022

This is like my 8th car I buy from Jefrey Rodrguez and he always take good care of me! More

by jaimeolmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefrey Rodríguez
May 22, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 20, 2022

Derek did a great job getting my order put together and showing me all of the features when it came in. I am extremely pleased with the truck in and of itself. More

by trvaughan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger
May 22, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 20, 2022

David did a great job servicing our vehicle, and so did Jonathan. We always bring our Bronco Sport to AutoNation Ford Katy and will continue to do so, because all of their service advisors and mechanics d More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin and Jonathan Rios
May 23, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 20, 2022

Being little pushy. Rest of the experience was good, including finance department, really professional and kind. More

by Marios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Sam and Israd
May 23, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 19, 2022

This is a convenient location, and customer service very efficient. Randy was very nice and professional More

by Gigi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
May 20, 2022 -

AutoNation Ford Katy responded

Hi Gigi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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