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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,976 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,976 reviews

April 19, 2022

Cecil F. Was very efficient and prepared when I arrived making the purchasing process seamless. More

by John.Troeger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot and Dustin in finance
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Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

April 19, 2022

Brandon was very helpful and kept me updated on each step of the repair work, which was very much appreciated. More

by nftrochesset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Report | Print
Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

Great experience! The dealership was nice and clean. When arrived I was greeted by a Service Attendant that escorted me to my Service Advisor. From there my appointmen More

by jc4206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Report | Print
Apr 21, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 18, 2022

The gentleman that helped me was very professional and helpful. He kept me informed and educated me on engine advancements over the years. More

by elsnerpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

April 18, 2022

It’s fins clean nice people. Took a little long for a simple oil change and inspection two hours. But lounge nice More

by jdtikkanen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 22, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

April 17, 2022

My experience was terrible. And lasted 9 weeks.David Covin wasn't. much help either More

by sugarlicious09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Covin
Report | Print
Apr 20, 2022 -

AutoNation Ford Katy responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you'd like, please contact our General Manager at (281) 305-8949. We'd appreciate the chance to make your experience a positive one. Thank you.

April 17, 2022

Nice clean dealership. No problems with getting help when we arrived at the dealership. Keep up the good work. More

by Gray Dog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Delgado
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Apr 21, 2022 -

AutoNation Ford Katy responded

Hi Gray, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

April 15, 2022

My rep was Carl and he was awesome. I will always make my appointments with him. Thank you Carl !!!! More

by Christine.rodriguez9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
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Apr 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2022

Professional and excellent service, thanks James and Daniel! Third vehicle purchased here and will come back for another one at Katy Autonation Ford. More

by jtg2159.2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rodriguez and Daniel (Finance)
Report | Print
Apr 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2022

Mike in service was great will bring my truck back here next time I need something done More

by whitetamale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Apr 18, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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