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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,986 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,986 reviews

April 23, 2022

It was fast service with a very knowledgeable and courteous service advisor. I will take my vehicle there for my next service. More

by deluna05_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Longoria
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Apr 26, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 22, 2022

Every thing ran smoothly , and quick I was a walk in and still got out quick great environment all commodities in the waiting area were good thanks for making it a great experience! More

by Feliciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember at the moment
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Apr 25, 2022 -

AutoNation Ford Katy responded

Hi Feliciano, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

Very disappointed with Auto Nation Ford Katy. I contacted an internet sales associate to place an order for a new F150 Tremor, I provided the information requested by the salesman (specs of the More

by Alex_torres
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Munevar
Report | Print
Apr 24, 2022 -

AutoNation Ford Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 305-8949 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 22, 2022

Mr. Mickel was awesome with the explanation and service. Since i arrived he took his time for a great service and I’m happy with my car being checked there. Super friendly and dedicated to exceed his work. More

by milagrosga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
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Apr 22, 2022 -

milagrosga responded

I’m happy to bring my car there, Mr Mickel take good care of the clients and cars that he is in charge.

April 22, 2022

Customer service was awesome. They took the time to explain what was going on with my vehicle. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Apr 24, 2022 -

AutoNation Ford Katy responded

Hi Rich, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

Greeted and taken care of promptly! Great service! Very helpful and courteous team! They take time to answer any of my questions! More

by wendybravo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 24, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2022

They helped me just not happy after I looked at the tires don’t match More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry 7
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Apr 25, 2022 -

AutoNation Ford Katy responded

Hi Tim, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8949 to discuss what we can do to help.

April 20, 2022

Just had the first service on the new truck went great. Everyone was professional and courteous. More

by C. Schmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Report | Print
Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 19, 2022

Cecil was prompt in looking into my inventory needs. In today's market, vehicles sell very quickly, and his attentiveness ensured we got the deal done. More

by kphillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil
Report | Print
Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2022

Great dealer service department. Got me in efficiently. However they did not provide a rental More

by ledung101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel and Carl
Report | Print
Apr 23, 2022 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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