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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,986 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,986 reviews

March 29, 2022

Dealer did well, team was thorough and answered any questions I had. Would recommend to others More

by Tanner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunner Anderson
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Apr 02, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!

March 29, 2022

Salesman was awesome! Financing guy was awesome! I’ve come back to this dealership numerous times because the service is stellar. More

by Cjiaconis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Fielding
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March 28, 2022

As always, the service department excels at customer service. After my Escape failed the state inspection at another garage, I took it to Autonation and it passed. Eric explained why it didn’t pass beca More

by Becky C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
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Mar 31, 2022 -

AutoNation Ford Katy responded

Hi Becky, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 28, 2022

I do not have time to write a review. Just say it was great!OK? More

by johnetta
Customer Service
Recommend Dealer
Yes
Employees Worked With
don't remember
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Mar 31, 2022 -

AutoNation Ford Katy responded

Hi Johnetta, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

March 28, 2022

Excellent service by Jordan. Timely and quick. Gave very good advice. Very friendly and personable. More

by bill owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
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Apr 02, 2022 -

AutoNation Ford Katy responded

Hi Bill, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2022

Seemed helpful but watch out with financing you wind up paying lots more than they tell you More

by villarrealelvira72
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mincinie
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March 27, 2022

No response at all, completely ignored my request! I am not sure I would buy a car from them! More

by Eloy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one responded to my request
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Mar 30, 2022 -

AutoNation Ford Katy responded

Hi Eloy, we appreciate you taking the time to respond. The staff at AutoNation Ford Katy take our reviews very seriously. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 26, 2022

Salesman, Max was very responsive to my calls and texts. Dealership and buying experience was a very simple process. More

by Jimbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Odion
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Mar 30, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2022

Pleasant experience! No one was pushy. Amir had the car ready for me to test drive when I arrived and was very easy going and helpful. More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir and Alistar
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Mar 30, 2022 -

AutoNation Ford Katy responded

Hi Julia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2022

Good reception and diversity in speakers of different languages. To improve the service to the best level, the duration of the service should be accurately determined to save the time of the customers More

by dr.mamdooh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Mar 30, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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