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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,987 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,987 reviews

March 22, 2022

Process took entirely to long, finance man tried to hijack my interest rate, stating I could only get lower rate if I purchased his extended warranty. Vehicle was messing up before I left and still h More

by Ronnie-moore09
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amir in finance
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Mar 26, 2022 -

AutoNation Ford Katy responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (281) 305-8949 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 22, 2022

Great experience, good communication and great follow up. The service team is one of the best I’ve encountered. More

by benawalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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Mar 26, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

Always friendly and accommodating. Nice waiting area. They always check to see if there is any recalls and notify you if so. More

by dmebeme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
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Mar 25, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2022

Professional, Courteous attentive, very accommodating. Representative was very knowledgeable and kept me informed of progress More

by .nagreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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Mar 25, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2022

Daniel the Service Advisor was helpful throughout the whole process. Their service rates were lower than other places that I called. More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel D'Larenti
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Mar 25, 2022 -

AutoNation Ford Katy responded

Hi Ryan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Great job done by all! Excellent service. I really loved the video showing all issues found. Great communication by Covin regarding the expected/found issues. Estimates More

by Lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corvin
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Mar 25, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 20, 2022

We purchased a new truck that lucky for us we found the one we wanted in stock. Our salesman was very helpful and informative on our purchase. More

by Lvillarreal001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger
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Mar 23, 2022 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 20, 2022

The dealership sales person Michael Cybulski was excellent. Very professional, helpful and accommodating. He was also excellent with following up after the purchase of my vehicle. More

by Mdhenry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cybulski
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Mar 23, 2022 -

AutoNation Ford Katy responded

Hello Mdhenry, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

March 20, 2022

Very helpful in completing my purchase remotely as I was away from town when the special order arrived. More

by WRWCommerce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Anderson, David Lozando
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Mar 23, 2022 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

March 20, 2022

The sales staff was easy to work with and provided upfront pricing. They gave a great price on my trade in. More

by cornwell71465
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil
Report | Print
Mar 23, 2022 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

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