
AutoNation Ford Katy
Katy, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Dealer does horrible job on initial vehicle receipt from Ford and expects customers to accept vehicle in as is condition and then get repairs dine under warranty. They won't guarantee 100% repairs on defec Ford and expects customers to accept vehicle in as is condition and then get repairs dine under warranty. They won't guarantee 100% repairs on defects either. If you order or purchase a vehicle there, inspect it thoroughly to ensure all issues are documented before signing sales paperwork and get "we owe" forms filled out with items needing repairs. Dealer also failed to order accessories requested in my Bronco build. Now I will spend an extra $3500 to get same accessories. Example, the $395 side steps from factory is now costing me $795 at dealer. Was the failure to order the accessories planned or an accident to force more business into their aftermarket shop? More
Took my truck in for a recall. In and out quickly. The guys in service were very professional and helpful. Will come back here again in the future. In and out quickly. The guys in service were very professional and helpful. Will come back here again in the future. More
The associates there are extremely courteous . They were able to get our vehicle done in a timely manner. Very efficient They were able to get our vehicle done in a timely manner. Very efficient More