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AutoNation Ford Katy

Katy, TX

4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

February 28, 2022

Mark was great. He contacted me throughout that morning to keep me updated on my truck. More

by Jiltongoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 03, 2022 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Thank you for leaving us this response!

February 28, 2022

Auto nation makes getting my car serviced easy. They are friendly and courteous. I recommend them to all my friends. More

by buffaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Daniel
Mar 03, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

February 27, 2022

D slerdhip both Salesperson and credit dept very helpful and responsive to brewuests. All my needs were met promptly. More

by wlindley
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Venise Hunter
Mar 01, 2022 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Mar 01, 2022 -

wlindley responded

Thank you

February 27, 2022

Very nice salesmen and finance team, very happy with my new mustang. Great dealership to buy from. More

by Clakics
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman carl
Mar 01, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 26, 2022

Dealer does horrible job on initial vehicle receipt from Ford and expects customers to accept vehicle in as is condition and then get repairs dine under warranty. They won't guarantee 100% repairs on defec More

by SD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nic, Gunner
February 25, 2022

Took my truck in for a recall. In and out quickly. The guys in service were very professional and helpful. Will come back here again in the future. More

by M2_tx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Mark
Mar 01, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 25, 2022

The car was ready thirty minutes before the promised time and I appreciated the technician videos. More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Mar 01, 2022 -

AutoNation Ford Katy responded

Hi Ted, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 24, 2022

The service tech was very friendly and helpful with the service and the text from the online link was helpful More

by tinaearls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 26, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2022

The associates there are extremely courteous . They were able to get our vehicle done in a timely manner. Very efficient More

by Lucy or Bill Breeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall their names but Courteous
Feb 26, 2022 -

AutoNation Ford Katy responded

Hello Lucy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2022

Excellent service it was quick and reasonable. Service rep was great. Friendly staff. Thank you very much. More

by 7891juanjose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Feb 26, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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