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AutoNation Ford Katy
Katy, TX
1,982 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,982 reviews
February 26, 2022
Dealer does horrible job on initial vehicle receipt from Ford and expects customers to accept vehicle in as is condition and then get repairs dine under warranty. They won't guarantee 100% repairs on defec Ford and expects customers to accept vehicle in as is condition and then get repairs dine under warranty. They won't guarantee 100% repairs on defects either. If you order or purchase a vehicle there, inspect it thoroughly to ensure all issues are documented before signing sales paperwork and get "we owe" forms filled out with items needing repairs. Dealer also failed to order accessories requested in my Bronco build. Now I will spend an extra $3500 to get same accessories. Example, the $395 side steps from factory is now costing me $795 at dealer. Was the failure to order the accessories planned or an accident to force more business into their aftermarket shop? More
by SD
Employees Worked With
Nic, Gunner
February 25, 2022
Took my truck in for a recall. In and out quickly. The guys in service were very professional and helpful. Will come back here again in the future. In and out quickly. The guys in service were very professional and helpful. Will come back here again in the future. More
by M2_tx
Employees Worked With
Don, Mark
February 24, 2022
The associates there are extremely courteous . They were able to get our vehicle done in a timely manner. Very efficient They were able to get our vehicle done in a timely manner. Very efficient More
by Lucy or Bill Breeden
Employees Worked With
I don’t recall their names but Courteous
February 24, 2022
My experience at AutoNation Ford in Katy was well pleased. The Internet Sales Manager Alex Cumi is a professional at his job and treated me with respect. He was well knowledge on the Ford Escape I we pleased. The Internet Sales Manager Alex Cumi is a professional at his job and treated me with respect. He was well knowledge on the Ford Escape I went to see. Alex Cumi made the process in purchasing this vehicle easy and less stressful. I will recommend AutoNation Ford to my friends and I will also recommend them to talk with Alex Cumi for a vehicle. More
by victor5601
Employees Worked With
Alex Cumi, Steven Medsger, Dustin Curry
