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AutoNation Ford Katy
Katy, TX
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,973 reviews
February 18, 2022
Katy AutoNation Ford,Worst dealership Ever! Henri Sanchez and Don worst Service Management.They have no respect for their customers and give more excuses Henri Sanchez and Don worst Service Management.They have no respect for their customers and give more excuses More
by tmg0708
Employees Worked With
Henri Sanchez and Don/Service management
February 18, 2022
This location has amazing customer service They keep me informed on my vehicle and the services need to keep it in good shape. I would recommend others to come check them out. informed on my vehicle and the services need to keep it in good shape. I would recommend others to come check them out. More
by sakina.bell
Employees Worked With
Don't remember
February 17, 2022
Beau, our salesman did a great job. Overall experience was good. The truck I bought had a chip in the windshield. I was told because of my distance from the dealership that the service Overall experience was good. The truck I bought had a chip in the windshield. I was told because of my distance from the dealership that the service company would meet me at a Chevrolet dealership in Bryan. Now I am told they will not come to Bryan, and I must drive back to Katy to get the glass replaced. That was not the agreement. That is a 200 plus mile round trip for me. Otherwise I was pleased with the purchase experience. More
by crfrieda
Employees Worked With
Charles and Dena Frieda
February 17, 2022
Great service from David and the service department. Text updates were convenient/appreciated. Our Expedition needed tires, brakes, and the cam phaser recall. Tires and brakes were priced competitive Text updates were convenient/appreciated. Our Expedition needed tires, brakes, and the cam phaser recall. Tires and brakes were priced competitively and they honored a Costco discount. Cam phaser recall was a major job which David warned could take two to three weeks, but could take less, fortunately it took about a week because they had tech time and parts available. Easy experience other than no rentals/loaners available. More
by bigbodyford
Employees Worked With
David
February 16, 2022
My 2021 Ford Edge was showing restraint fault and blind sport fault, I couldn’t take care of it because ford didn’t have available rental car for me to use. Other than that I love ford Katy sport fault, I couldn’t take care of it because ford didn’t have available rental car for me to use. Other than that I love ford Katy More
by myerenge
Employees Worked With
Eric
February 16, 2022
AutoNation Ford Katy is the best dealership to buy a vehicle and the service department is number one in my experience with them. They are courteous and get the job done quickly. vehicle and the service department is number one in my experience with them. They are courteous and get the job done quickly. More
by Mimi
Employees Worked With
Eric Garcia
