AutoNation Ford Katy

This location has amazing customer service They keep me informed on my vehicle and the services need to keep it in good shape. I would recommend others to come check them out. informed on my vehicle and the services need to keep it in good shape. I would recommend others to come check them out. More

Mike called me 3 times and left 2 voicemails, very professional customer service. Thank you professional customer service. Thank you More

Beau, our salesman did a great job. Overall experience was good. The truck I bought had a chip in the windshield. I was told because of my distance from the dealership that the service Overall experience was good. The truck I bought had a chip in the windshield. I was told because of my distance from the dealership that the service company would meet me at a Chevrolet dealership in Bryan. Now I am told they will not come to Bryan, and I must drive back to Katy to get the glass replaced. That was not the agreement. That is a 200 plus mile round trip for me. Otherwise I was pleased with the purchase experience. More

Great service from David and the service department. Text updates were convenient/appreciated. Our Expedition needed tires, brakes, and the cam phaser recall. Tires and brakes were priced competitive Text updates were convenient/appreciated. Our Expedition needed tires, brakes, and the cam phaser recall. Tires and brakes were priced competitively and they honored a Costco discount. Cam phaser recall was a major job which David warned could take two to three weeks, but could take less, fortunately it took about a week because they had tech time and parts available. Easy experience other than no rentals/loaners available. More

My 2021 Ford Edge was showing restraint fault and blind sport fault, I couldn’t take care of it because ford didn’t have available rental car for me to use. Other than that I love ford Katy sport fault, I couldn’t take care of it because ford didn’t have available rental car for me to use. Other than that I love ford Katy More

As always Mike has been great and the services have been excellent. Thank you all excellent. Thank you all More

Easy to schedule, was in and out in an hour. Helpful and courteous staff. Third visit to this location. Helpful and courteous staff. Third visit to this location. More

AutoNation Ford Katy is the best dealership to buy a vehicle and the service department is number one in my experience with them. They are courteous and get the job done quickly. vehicle and the service department is number one in my experience with them. They are courteous and get the job done quickly. More

Great buying experience good service salespeople helpful good location good service deparment will keep buying in this dealership good location good service deparment will keep buying in this dealership More

I wasn't sure I was ready to sell and buy another vehicle, but working with all of the people of AutoNation Ford Katy - it was an easy decision. They made it a smooth transaction. I never felt pres vehicle, but working with all of the people of AutoNation Ford Katy - it was an easy decision. They made it a smooth transaction. I never felt pressured. I would go there again. Thank you!!! More