AutoNation Ford Katy

Bought our flex a year ago and had a great experience and actually got a great deal. On a trip to Tennessee a trim piece flew off. Upon return we took it in and they replaced it under warranty and even and actually got a great deal. On a trip to Tennessee a trim piece flew off. Upon return we took it in and they replaced it under warranty and even shuttled my wife home and picked her up when it was done. Top notch service! More

I finally picked up my 2022 Bronco Wildtrak. It was a long drawn-out process due to the supply chain issues and the initial roll-out of the Bronco, but my Salesman, Sam Hoehne, did a great job of keeping long drawn-out process due to the supply chain issues and the initial roll-out of the Bronco, but my Salesman, Sam Hoehne, did a great job of keeping me informed when he had info available from Ford. I have done business with them for a long time. They are fairly no-nonsense with respect to pricing and support you well. As for the Bronco, it is awesome! Drives smooth, excellent power, very comfortable. I planned on keeping the mileage low, but I don't think that is going to happen. It is just too fun to drive. More

Thanks to Syed and the finance guy, don't recall his name, for making the sale happen. These guys worked hard for us and we greatly appreciate all that you did to make it work. Syed sold his first name, for making the sale happen. These guys worked hard for us and we greatly appreciate all that you did to make it work. Syed sold his first KING RANCH and we were both very excited about the deal. More

Excellent service! Daniel D'Larenti was very helpful and knowledgeable. Very satisfied with everything there. knowledgeable. Very satisfied with everything there. More

Though I didn't have an appointment, they took the vehicle, diagnosed the issue, solved the problem and I was in business again. Service advisor, Randy Linney, took care of me as if I was family. Gr vehicle, diagnosed the issue, solved the problem and I was in business again. Service advisor, Randy Linney, took care of me as if I was family. Great service! More

Michael was great to work with, he showed me more options than what I went in for and I ended up on a new truck. Great Job than what I went in for and I ended up on a new truck. Great Job More

The staff was prompt and professional. The facilities was user friendly and comfortable. Service was very timely. user friendly and comfortable. Service was very timely. More

I had a very pleasant experience purchasing at AutoNation Katy. From start to finish, the entire team was very straightforward and transparent. I appreciate the respect and thoughtfulness experienced. They’v Katy. From start to finish, the entire team was very straightforward and transparent. I appreciate the respect and thoughtfulness experienced. They’ve created a repeat customer of me! More

Service was great, they need to do better on having loaners available. my car was there from a thursday till following week on tuesday. Requested a car many times, I ended up having to rent one loaners available. my car was there from a thursday till following week on tuesday. Requested a car many times, I ended up having to rent one More

Have bought 4 vehicles in the past year. Always great service and friendly service and staff service and friendly service and staff More