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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

February 05, 2022

Had a great buying experience for my last 3 vehicles with AutoNation Ford Katy. Transactions went smooth and fast. I felt like I was treated with respect and they were honest and upfront with the vehicle pri More

by christopher.a.cote
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Greater
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Feb 08, 2022 -

AutoNation Ford Katy responded

Hi Christopher, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 05, 2022

They will not negotiate, the price you see is the price. Some may like that, but I like to haggle. More

by Clint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice hunter
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Feb 08, 2022 -

AutoNation Ford Katy responded

Hello Clint, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

February 05, 2022

Great group from the salesman to the sales manager and finance manager. Very easy to deal with. More

by dtaylor99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl, Steve and Imad
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Feb 08, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 04, 2022

Very pleased with my salesman, Michael murverno. Excellent overview of the explorer. Very helpful and professional. Felt a little pushed to buy maintenance plan from finance man and that is reaso More

by maryscoggins107
Recommend Dealer
Yes
Employees Worked With
Michael murverno
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Feb 08, 2022 -

AutoNation Ford Katy responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2022

All around great service department. Excellent service advisors that don’t try to rip you off or charge more that need be. More

by Kblackmon79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
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Feb 08, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!

February 04, 2022

Worked with Alex, super knowledge and great customer service. Had me in and out of the dealership with a new vehicle and great deal. Make sure to ask for him when you get there. Super cool guy More

by ecervantez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cumis
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Feb 08, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 04, 2022

Very kind and courteous. Explained everything that needed to be done on the phone to my son. More

by Gerry Swegle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
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Feb 08, 2022 -

AutoNation Ford Katy responded

Hi Gerry, thank you for your kind words and this wonderful review! Drive safe, and we'll see you on the road.

February 03, 2022

I received an amazing work to fix my car. The service advisor Mike helped me a lot to make my experience with you nice, fast and very professional. He is a very good representative of your company. Thank More

by naguibmazied
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
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Feb 07, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 03, 2022

All the Staff in the different departments are very courteous and responsive to your needs More

by leclark47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel D'Larenti
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Feb 07, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2022

Still have not received my car it’s been over five days! So basically I can’t tell you anything about a car I don’t have! More

by Aliciastemley39
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
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Feb 06, 2022 -

AutoNation Ford Katy responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

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