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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,984 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,984 reviews

January 27, 2022

Service advisor Tom always give me an honest assessment of the problems and cost. Service always completed on-time and successfully. More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
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Jan 31, 2022 -

AutoNation Ford Katy responded

Hello Fred, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2022

I was told by the service manager that my expedition had struts on the front and should be covered by my extended warranty. After taking time to drive it there and drop it off I was called and told that on More

by dcarr
Recommend Dealer
No
Employees Worked With
Don
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Jan 31, 2022 -

AutoNation Ford Katy responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (281) 305-8949 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 27, 2022

Aaron Lewis was amazing to work with. He answered all of my questions and helped any way he could! More

by tamaguilera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Lewis
Report | Print
Jan 31, 2022 -

AutoNation Ford Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2022

They are doing an excellent job I definitely recommend them one hundred percent Thanks for your attention More

by Jromero650
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
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Jan 31, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2022

Took a superduty f350 in with a check engine light on, they fixed it under warranty. More

by Mike S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Schik
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Jan 31, 2022 -

AutoNation Ford Katy responded

Hello Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2022

Overall good experience. I would recommend them to friends and family. I will use them again. More

by Josh27usa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Fahy
Report | Print
Jan 31, 2022 -

AutoNation Ford Katy responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2022

Mike Ouida was very helpful. Service was completed in a timely fashion and on time. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Report | Print
Jan 31, 2022 -

AutoNation Ford Katy responded

Hello Chris, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2022

Good, fast, friendly service. Work completed with no hassle to get any other work done. Good advice on what I might need to do in the future. More

by billybucksnort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Jan 29, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2022

The sales man was nice however they gave me a car with scratched glass and left the plastic on the right wiper witch scratched it more I get told different information everytime I talk to the service cent More

by Hassanselshehawy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Meena
Report | Print
Jan 29, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Katy take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8949 to discuss what we can do to help.

Mar 03, 2022 -

Hassanselshehawy responded

I tried to contact you I never got called back my number is 832-988-0446

January 24, 2022

Rod was a pleasure to work with, and made the buying process extremely easy and fast! More

by sharlatipton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Harrington
Report | Print
Jan 26, 2022 -

AutoNation Ford Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

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