AutoNation Ford Katy

Sam was great until the manager got involved. We waited 1-2hrs. For the finance guy to get with us. Waiting time, efficiency were not good. 1-2hrs. For the finance guy to get with us. Waiting time, efficiency were not good. More

Great experience. Good deal. I found what I want on time. Thanks to Roderick who helped me find the right car. It was not easy but he did it. Thanks to Roderick who helped me find the right car. It was not easy but he did it. More

Abraham was very friendly and helpful. There wasn't a lot of options in what I wanted. When the vehicle I was interested in sold, he immediately text me. When I returned to look at other options, I was lot of options in what I wanted. When the vehicle I was interested in sold, he immediately text me. When I returned to look at other options, I was very indecisive. He was patient with me and listening to my wants and needs, rather then pushing something on me to make a sale. I really appreciated that. More

I had a "Service AVANCE TRAC" Caution Message that appeared every time I applied the brakes. Scheduled an appointment with the Service Department and Randy was my Service Advisor. After explaining wha appeared every time I applied the brakes. Scheduled an appointment with the Service Department and Randy was my Service Advisor. After explaining what was happening, I also stated that I needed the scheduled oil change to be performed. That same evening, Randy called and stated that the service department had troubleshot the caution message to a faulty Electronic Brake Booster. The next morning, Randy call and stated that my truck was ready. I showed up, reviewed all of the documentation with Randy and then proceeded to drive home. I have had no discrepancies with the truck since. Randy provided EXCELLENT Customer Service, he ensured that all of my questions were answered and contacted me numerous times to keep me posted on the progress of the work being performed. I have stated before that I am a customer for life, from sales to service, AutoNation Ford cannot be beat. Keep up the EXCELLENT work! More

The service was great. I would highly recommend this dealership for anyone looking for a reputable company dealership for anyone looking for a reputable company More

It was a very relaxing and comfortable environment. I enjoyed the conversations with the nice staff. enjoyed the conversations with the nice staff. More

Thanks for assisting me with purchasing a new truck. It wouldn’t have gone smoothly without your guys’ help. wouldn’t have gone smoothly without your guys’ help. More

Professional, knowledgeable and helpful in making my Truck purchase. Hands down Brayson Longman was a top notch sales member. Very informative, professional and patient. He gave space to discuss the pur Truck purchase. Hands down Brayson Longman was a top notch sales member. Very informative, professional and patient. He gave space to discuss the purchase in private prior to making the purchase More

David did a great job getting my truck taken care of even in a tough situation. Kept me informed and very professional. in a tough situation. Kept me informed and very professional. More

Great fast very friendly. Terrible dealer. Knew ever thing we needed to know. Would recommend thing we needed to know. Would recommend More