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AutoNation Ford Katy

Katy, TX

4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

October 24, 2021

Randall Linney provided quick, knowledgeable, friendly, service for the Warranty Repair of Cam Phaser issue. Although the repair was not a success and I will need to return for the "next steps" in the repa More

by hcafitness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
Oct 26, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 22, 2021

Fast efficient service. The word I should also be adding is consistent. I have come to know what to expect and I am always pleasantly impressed. More

by deonb63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot Recall
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

October 22, 2021

I love the vehicle but we are still working out some mechanical issues before i feel good about the buy. The salesman is doing his best to help me get everything right. Also the finance manager did a gr More

by Btb51583
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl
Oct 26, 2021 -

AutoNation Ford Katy responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (281) 305-8949 at your earliest convenience and we will do our best to resolve this with you.

October 22, 2021

Ford AutoNation in Katy, Texas, has been my service center for many years. I return again and again because of their professional efficient Ford service. More

by bfesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 22, 2021

Very knowledgeable and friendly employees.I was Very knowledgeable and friendly employees. I was impressed with the the dealership look. It was very clean and comfortable. I was made to feel at h More

by woodywinfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 22, 2021

Saw the vehicle on Facebook called to see if still available, got a response in 3 min. Next day I had my car. In and out no problems. More

by Romo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cumi, J. Guevara
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi Romo, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2021

Best service at a dealership I’ve ever had. Salesman was professional and always followed up with me on my custom ordered truck. Once my truck arrived, they had me in and out without delay. More

by cmpena14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 21, 2021

service representative was friendly, accurate and prompt and followed up as promised with a call indicating the vehicle was ready for pickup. More

by cwsse92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Thank you, and have a fantastic day!

October 19, 2021

Tom Magee is a great service manager and always takes care of me! Thank you! More

by SCook4chows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Magee
Oct 25, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 18, 2021

Marvin Gonzalez did an amazing job for me from the time he took over my order. Five stars! More

by Bubba.spragins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Gonzalez
Oct 21, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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