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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

October 18, 2021

I have had numerous problems with the A/C in my Mustang. Every time I call Mario Flores he sets an appoint for me right away. Mario Flores has taken great care of me each & every time. He is always very f More

by silvia.zwick
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mario Flores
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Oct 21, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Katy. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 15, 2021

Great experience! The staff was excellent with customer service. Cecil Fontenot my salesman guided me through the process with kindness and assistance that was above and beyond. More

by saksimon@me.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot
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Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2021

Autonation provides great service for my F250. Thank you for your timely service. Thank you More

by chuckk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
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Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2021

What a wonderful experience! The salesman we worked with was more like a knowledgeable friend hoping instead of a sales person trying to push a vehicle on us,I had found six trucks online that I wanted to l More

by Me
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, George, receptionist
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Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, thank you so much for your positive comments about AutoNation Ford Katy! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2021

Very good. Excellent service, mark was great service advisor provided feedback through the whole process. More

by alvarezmario09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2021

Excelente attention and nice experience.the people who atienden me very profesional and very consideret More

by Sdavidkostecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert longoria
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Oct 18, 2021 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2021

David was extremely helpful in getting my truck serviced and back to me in a timely manner. Highly recommend! More

by jtbrown2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pool
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Oct 19, 2021 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. If you need more help, our team is available to talk -- safe travels!

October 12, 2021

Armando our service advisor was excellent and kept us informed during the repair process vehicle was ready when promised More

by res05bc0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando
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Oct 14, 2021 -

AutoNation Ford Katy responded

Hi, we are happy to pass along your comments to Armando here at AutoNation Ford Katy! Please don't hesitate to reach out to us if there's anything more we can do!

October 12, 2021

They service department was really good and attentive. The service was quick and they did not try to over sale me. More

by dcsanders1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
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Oct 18, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 12, 2021

Best service advisor out there is Mike professional and reliable you can depend on him whenever you need More

by dinaarmanios78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 18, 2021 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

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