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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

October 08, 2021

My daughter and I decided to purchase a vehicle last weekend and I have to say that I had the most professional experience at AutoNation Ford Katy I've ever had buying a car. I felt I was dealing with a More

by epvrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justino Morales
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Oct 10, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

October 08, 2021

Service rep did a great job. Found out their was a factory recall and repaired/ updated transmission setting. I was not aware of this as I bought truck used. More

by Garybanks1406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
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Oct 11, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 07, 2021

Super nice and informative! Checked back in after the sale to make sure I was still satisfied More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Leyva
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Oct 09, 2021 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2021

Clean, friendly and an absolute pleasure to deal with, financing was a breeze highly recommended. More

by Nathan B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavier Delgado
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Oct 10, 2021 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

October 03, 2021

It was a great experience me and my husband sold our cars and bought new ones. It was easy, fast and we are super satisfied thanks More

by Ummoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mena
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 02, 2021

Aaron was great i would definitely go back the service was on piont from sales to finance More

by danielr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 02, 2021

There was a good costumer"s service. and my vehicle is well taken care of More

by Vivian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi Vivian, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2021

warranty work, unfortunately the fix didn’t work. I am Scheduled for open heart surgery on the 13th and wife cannot be without car for next three weeks, as I have numerous pre surgery appointments. So we More

by jwarmstrong52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
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October 02, 2021

Horrible, paid cash for a car that I had to repair for a problem they knew about More

by rlaneliason
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohammed
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, we regret to hear that you had this experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help. We hope to hear from you.

October 01, 2021

Great customer service, Mike took care of everything I needed. Will definitely come back again More

by dmatuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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