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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

September 30, 2021

Fantastic Support - If you are thinking of buying a Ford - go see Jake Hazlewood Sales Associate at AutoNation Ford Katy - highly recommended. More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Hazlewood
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 30, 2021

Quick and painless, a good buying experience. Knowledgeable staff and responsive to concerns. 5 star rating. More

by Steveschroeder12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil and Steve
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Oct 05, 2021 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2021

Fast, straight forward, fair. Took care of us through order process. Delivered everything he promised. More

by dirksen10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger
Report | Print
Sep 30, 2021 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2021

Henry service manger went above and beyond, to ensure the safety of my truck, unlike one of his services writers,who just saw me as a number More

by Sabbathmlt07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Sanchez
Report | Print
Sep 30, 2021 -

AutoNation Ford Katy responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2021

Excellent service and experience with Randy my Service Advisor. Would definitely recommend AutoNation Ford Katy. Ask for either Armando or Randy. They are the very best. More

by Wsdarbonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy and Armando
Report | Print
Sep 30, 2021 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

September 29, 2021

Knowledgeable, informed and professional salesperson to work with and goes above and beyond for their customer More

by mireya.baxley01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Baxley
Report | Print
Sep 30, 2021 -

AutoNation Ford Katy responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!

September 29, 2021

I just purchased a bronco 2021, and the experience has been terrible with this dealership, I don’t recommend it to do any business with them, if you are a Ford passionate like me. just go to another Deale More

by Maria hock
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everybody
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Sep 30, 2021 -

AutoNation Ford Katy responded

Hi Maria, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8949 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 27, 2021

I've been working with AutoNation Ford Katy since 2019 and services with Armando since then and each time and every encounter has been superior service. Well done! Very highly recommend. More

by bdrinkwine
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Sep 29, 2021 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.

September 27, 2021

This was my second time purchasing with this dealership. I purchased 2 different vehicles this time and received a good deal. More

by Bigox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mainer
Report | Print
Sep 29, 2021 -

AutoNation Ford Katy responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

September 27, 2021

Thank you for the excellent customer service! Representative was knowledgeable and professional and kept me informed throughout the process. More

by Gooberd23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Sep 29, 2021 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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