AutoNation Ford Katy

Best experience I had. From my salesman Ryan to Amariri who got me my finance. Will be a Ford and autonation customer for life who got me my finance. Will be a Ford and autonation customer for life More

I always a a great experience and leave knowing I received great service and prices. received great service and prices. More

The best auto buying experience I have ever had! Everyone went out of their way to make sure I was satisfied with the purchase. Everyone from management to sales to finamce all exhibited a level o Everyone went out of their way to make sure I was satisfied with the purchase. Everyone from management to sales to finamce all exhibited a level of professionalism rarely seen in automobile sales. I will tell all my friends and family that Autonation Ford Katy is the only consideration for a Ford purchase. Thank you all! More

Got us in 2 days early for my oil change. We did have time to do it on our original appointment. time to do it on our original appointment. More

Dealt with Michael and he was great. He communicated well and got my truck repaired faster than expected. well and got my truck repaired faster than expected. More

Always a very good & friendly experience at AutoNation Ford in Katy, Armando Galvin is always very tentative & anxious to help. Ford in Katy, Armando Galvin is always very tentative & anxious to help. More

Purchase a used vehicle 07/09/21 had problems with the radio display, took it back they tried to fix it but, no luck. Then they told me they were going to replace the radio. They said they ordered it on radio display, took it back they tried to fix it but, no luck. Then they told me they were going to replace the radio. They said they ordered it on 07-13-2021. I've been calling and spoke to sales persons, sales mgrs., and still haven't been able to get an answer yet. I had to call about 15 times before someone answered the phone. It's now 9/20/2021 still waiting no one is returning my calls. Now I guess I have to take that long drive to the dealership again to see what's really going on! This is the second vehicle I've purchase from Auto Nation but the first vehicle was purchased at a different Auto Nation their service was great . Here it is 11-15-2021 same old song we will call you back I'm needing to renew my paper Tags again that expired 11-12-2021 Mrg sent an email 11-09-2021 for the tags no one Replied. this is something That can be sent to my email, but I guess I have to make that long drive from Humble to Katy to get it done customer service sucks. More

The service advisor Dustin was very polite, friendlily and helpful. I had problem with my third room seat, he assured me that it will take care and was honest that it might require more time than usual. M and helpful. I had problem with my third room seat, he assured me that it will take care and was honest that it might require more time than usual. My oil change would be done in short order, but not the other problem. I was dropping the car off so, no problem. He said he would keep me updated, he kept his word! Kudos More

Very helpful Dusting Thomas, he has helped with my transmission problems, follow up with the technician and inform me on conditions of the repair. Repair was good, the technician did a good job with t transmission problems, follow up with the technician and inform me on conditions of the repair. Repair was good, the technician did a good job with the problem. The shutter service with Mario was prompt and safe. I am pleased with the dealer service. More

Made appointment and was received well, completed on time however a little over budget. All in all satisfied however a little over budget. All in all satisfied More