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AutoNation Ford Katy

Katy, TX

4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

October 02, 2023

Best dealership in Houston,with great service technicians and employees.Fast and friendly service. Clean facility More

by wlayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 04, 2023 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

October 01, 2023

Very clean building, nice variety of vehicles, professionals people they know what to do, thanks More

by Josephine Samarripa
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mr. Robert Longoria
Oct 03, 2023 -

AutoNation Ford Katy responded

Hi Josephine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2023

Derek was very accommodating and helpful. He helped with all our needs and especially with setting up electronics on the new truck we bought. He called us a few days after the sale to check i More

by Btrojcak9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger and Aaron the finance man.
Oct 02, 2023 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2023

What a wonderful transit there without the markup and other dealers above MSRP very happy recommend to anyone More

by jeff.foos
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cecil
Sep 30, 2023 -

jeff.foos responded

Need to figure out how to make an oil change more efficient time wise

September 27, 2023

Daniel at automation ford took very good care of my husband and myself. He didn't treat us as just a number. He informed us every step of the way and our vehicle was done in a more than timely manner. More

by cmffulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 29, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2023

I had did my research on what I wanted. Met Darrell who was the kindest and sweetest man. I had two cars to pick from based on what I wanted. He printed out info on both l, not pushy, a More

by frances
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell williams
Sep 29, 2023 -

AutoNation Ford Katy responded

Hello Frances, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Our salesman Demi was awesome! He was super knowledgeable and didn’t rush the process. He continued contact after the sell to make sure we were happy and knew how to utilize our ne More

by eatwardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demi, Arthur
Sep 28, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2023

We were made aware of a recall about which we were told there were no parts. A year or more later, we receive a final notice to get the repair. We made an appt only to be told the repair would take 3 day More

by cdwdnw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several
Sep 26, 2023 -

AutoNation Ford Katy responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 305-8949 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 21, 2023

Amazing service from everyone in the dealership! Derek was awesome and so knowledgeable! Thank you! More

by alexiswilson1916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
Sep 24, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 21, 2023

They are willing to resolve issues and having great communication. I got a nice experience to go through everything smoothly More

by Gogesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Mario
Sep 24, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

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