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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

August 16, 2023

The check in and check out stuff were wonderful and very helpful. Mr. Michael kept me informed of any and all progress with my vehicle More

by felisalewis7766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and check out cashier
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Aug 24, 2023 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 15, 2023

The best experience purchasing a vehicle! !! Imanol and Robert were very professional and helpful. I will be looking forward to purchasing a vehicle from this location in the future. More

by Monte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imanol, Robert
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Aug 19, 2023 -

AutoNation Ford Katy responded

Hi Monte, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2023

Great experience rod was great. Don’t have much more to add. I was satisfied with the transaction. More

by Wbrianpatton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod
Report | Print
Aug 18, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2023

They always appear too busy to greet or direct you upon arrival. Also conflicting comments from rep at service and from rep taking phone appointment for service. More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember
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Aug 19, 2023 -

AutoNation Ford Katy responded

Hi Rhonda, we appreciate you taking the time to respond. The staff at AutoNation Ford Katy take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8949 -- we hope to hear from you soon.

August 14, 2023

Daniel was constantly in communication with me and keeping up to date with the status of service being completed. More

by abhmdsp
Recommend Dealer
Yes
Employees Worked With
Daniel
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Aug 19, 2023 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 14, 2023

Great selection of vehicles, and our salesman, Gunnar, made it such a pleasant experience while shopping the inventory. More

by kreak7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gunnar Anderson
Report | Print
Aug 19, 2023 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 12, 2023

This dealership was to the point. The people we encountered were courteous. I was impressed with them taking the time to reach out to me when the vehicle I was looking for came availa More

by amyin04
Recommend Dealer
Yes
Employees Worked With
Oscar, Melvin
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Aug 16, 2023 -

AutoNation Ford Katy responded

Hi, thank you so much for your positive comments about AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

The senior sales consultant, Demi Williams, was excellent in explaining all the features on the new vehicle. He went above and beyond is making sure we understood, were pleased with the new truck and also h More

by buyers12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demi Williams, Antoine Price, Robert Reck, Steve Drier
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Aug 15, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 11, 2023

Best pricing I found. Easy buying experience. One price, no haggling. Car was advertised and I bought it before all service items were completed. Now on my 3rd week wait More

by jim.hale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massine, Jaime
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Aug 14, 2023 -

AutoNation Ford Katy responded

Hello, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 09, 2023

Great service. Everybody I have interacted with from sales to service has been wonderful to deal with. More

by darrylrajabi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rodriguez, Steve Drier, Jaimie Rojas, Gio in service
Report | Print
Aug 11, 2023 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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