AutoNation Ford Katy

I like going to AutoNation Ford. They are dependable and quick. Their work is spot on!! Thank you AutoNation Ford in Katy!!! They are dependable and quick. Their work is spot on!! Thank you AutoNation Ford in Katy!!! More

Had my SuperDuty diesel pickup in service for replacement of 2 Motorcraft batteries that failed within the free replacement warranty period of less than 36 months. Testing was performed on the batteries and of 2 Motorcraft batteries that failed within the free replacement warranty period of less than 36 months. Testing was performed on the batteries and they failed and were replaced in accordance with the warranty. The process took place as Mickel explained that it would. More

Great experience. Bought new Expedition. Price and financing was as discussed initially - no surprises. Finalizing took several hours but otherwise was great. Our Bought new Expedition. Price and financing was as discussed initially - no surprises. Finalizing took several hours but otherwise was great. Our salesperson Michael was great. More

Exceptional! !! It was a pleasure working with Algenis Correa. He went above and beyond what I could have imagined from start to finish. The absolute easiest buy o !! It was a pleasure working with Algenis Correa. He went above and beyond what I could have imagined from start to finish. The absolute easiest buy of my life! Red Carpet treatment from everyone I encountered. Thank you so very much! More

Everything was good and smooth. Salesman didn't push me with expensive deals, Finance assistant also was good in describing all digits on paper. Salesman didn't push me with expensive deals, Finance assistant also was good in describing all digits on paper. More

Explained how long it would take for repairs. Good service friendly enviroment, close to home Good service friendly enviroment, close to home More

every was kind and did their job just sad that more effort and payment plans were not discussed when talking of extended warranty, if I was offered a affordable monthly payment plan I would have consid effort and payment plans were not discussed when talking of extended warranty, if I was offered a affordable monthly payment plan I would have considered this and upset a better knowledge of car was not known by salesman, and that a crack in windshield plus who knows what else was not found by seller, it does not cost a lot to fix a windshield, also if they are going to replace radio information could be provided on operation. Sam was quick to get rid of me with out getting a good answer at least about radio?? More

Gracias Daniel por tu atención y gracias a Autonation Ford por querer hacer lo mejor Ford por querer hacer lo mejor More

When I dropped off my car, the initial meeting with the service rep was confusing and unsatisfactory. The next day I met with Rick the service manager - he could not have been nicer, very understanding and service rep was confusing and unsatisfactory. The next day I met with Rick the service manager - he could not have been nicer, very understanding and apologized. I picked up my car when requested and everything had been done. More

Daniel is a pleasure to work with and very helpful. I intend on using him as my service advisor in the future. I intend on using him as my service advisor in the future. More