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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,982 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,982 reviews

June 28, 2023

Everything was great. Received great service from Darrell and Eugene and from Steve in parts. They made my purchase easy and seamless. More

by krystoff1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darrell, Eugene, Steve
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Jul 01, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 28, 2023

Great customer service. Everyone is very friendly, including the guy who checked me in, the service writer and the guy who delivered the vehicle. Daniel is personable and ex More

by Becky C
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel D’Larenti
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Jul 03, 2023 -

AutoNation Ford Katy responded

Hi Becky, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 28, 2023

Great sales service, could have better outside financing service. Bank had issues with communication of money wire instructions. More

by chase&christy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nhan Le
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Jul 03, 2023 -

AutoNation Ford Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 27, 2023

Good customer service and Richard is a nice guy , everything was smooth , fair pricing , no false information More

by Mianroudi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Jul 01, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2023

Great staff friendly from start to finish. Received lower interest rate than expected. Applause to the finance Manager. I would buy from them again. More

by acmtx40
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Antoine and Steven
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Jul 02, 2023 -

AutoNation Ford Katy responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 26, 2023

Everything was handled in good business matter , And on time price wasn’t expected tho More

by Jonesroc80
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 30, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2023

Always have had great service here for the past almost 5yrs. Will keep taking my vehicle there. More

by manny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thompson
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Jun 26, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

I was treated well in my new vehicle purchase and trade-in process. Respect and courtesy is as important as the bottom line with me. Non-value dealer add-ons were not excessive. A minor downside in t More

by Huevo
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot Jr/Sales Consultant, Document Handler/Forgot Nice Person's Name
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Jun 23, 2023 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 16, 2023

The service was great. very good communication.. friendly staff. they tried to find the best solution for my case. More

by Tuan Hoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jun 23, 2023 -

AutoNation Ford Katy responded

Hi Tuan, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

Did an excellent job. He kept me informed with what was going on with the process. More

by Reiodm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jun 22, 2023 -

AutoNation Ford Katy responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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