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AutoNation Ford Katy

Katy, TX

4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

June 02, 2023

They proactively called me in regards to addressing the recall that was open for my 2016 Ford Fusion. They offered to have the mobile unit come to my home and complete the recall. More

by MMR
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
Jun 05, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Competent and efficient service Randy Kinney was exceptional as was the rest of the staff. More

by Henry8
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Randy Linney
Jun 05, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 01, 2023

Great place with wonderful and helpful people. Every employee spoke as they passed and made you feel at home and very comfortable. Special thanks to Carl and Jason for getting in and on our way as More

by Stevenichols87
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Recommend Dealer
Yes
Employees Worked With
Carl Robins and Jason Kline
Jun 05, 2023 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2023

Fast, great customer service . It was my first time and I had a great experience More

by maravilla12
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David Lewis
Jun 05, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 31, 2023

The salesperson Cecil Fontenot was an excellent sales guy. He kept me informed throughout the process because I had to order my vehicle. He also gave me a great deal and it was ten thousand less than wha More

by jhammock
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cecil Fontenot Jr
Jun 05, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

Great Service ! !! And Quality From You Partners It’s. Comfortable Place To Wait For You Truck O Car More

by Ramon
Recommend Dealer
Yes
Employees Worked With
Mr Roberto
May 31, 2023 -

AutoNation Ford Katy responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 26, 2023

Service was decent. I never had to go to the shop once and was able to communicate with the team just fine. More

by Haily Gay
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Recommend Dealer
Yes
Employees Worked With
Robert
May 30, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Waited for my vehicle to get serviced at a reasonable time. I was even able to have a spot to bring in my laptop to work. More

by michelle
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Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
May 30, 2023 -

AutoNation Ford Katy responded

Hello Michelle, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

This was my first visit after purchasing a used vehicle from another dealer. The service I received was quick but detailed. Everyone was extremely friendly. More

by smatthewson
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Recommend Dealer
Yes
Employees Worked With
Tommy
May 30, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 24, 2023

After another dealer kept our car for almost a month (bad experience) we brought it here, it was a pleasure to do business with a GOOD service dept. Service advisor Steven Yee was prompt & nice to us from th More

by J S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yee
May 29, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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