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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

May 06, 2023

Great customer service and very friendly atmosphere. . from the time we arrived until the time we left. More

by landthorta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Messine
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May 09, 2023 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Super helpful! Left our car for a recall in and out in 1 1/2 hours. Just like they promised. Very clean, overall great experience! More

by kwilkinson820
Recommend Dealer
Yes
Employees Worked With
Giovanna
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May 09, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 05, 2023

It was a great and pleasant experience bringing my Ford Edge 2019 to Autonation. Service advisor Mario Flores did a great job. Very professional. I brought the car with problems with it transmission and in More

by Kerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Flores ( service adviser) Edwin & Usmath sutthle courtesy drivers
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May 05, 2023 -

Kerber responded

I really want to highlight the excellent job of Service advisor Mario Flores and Usmath and Edwin courtesy drivers. Thank you

May 09, 2023 -

AutoNation Ford Katy responded

Hi Kerber, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 04, 2023

Great service! I secured a service appointment online. Called and talked to service advisor to add an additional service need. They committed to a 2 hour window More

by Kinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
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May 04, 2023

The service was quick and easy waiting area was great for getting some work done. More

by Martinflores625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Linney
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May 07, 2023 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 02, 2023

The visit was very pleasant, great people to work with, especially James Thompson. My go to man. More

by patterson.jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thompson
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May 05, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 01, 2023

We were very pleased with the service we received. Service was prompt and our Service Writer kept us in the loop through the entire process. They even washed and cleaned our vehicle as a courtesy. Fiv More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McGee
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May 05, 2023 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2023

Always are up front with me about pricing and expectations. Let me know what materials and equipment can wait to be replaced, and which ones are/could be a safety issue. More

by Jojo52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David C
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May 01, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 28, 2023

Mr James Rodriguez was a wonderful salesman. He took great care of my daughter car needs and looked out for her the whole process from start to finish! More

by Mrs Owens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rodriguez, and Jaime Rojas
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May 01, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2023

Nice dealership and courteous workers. Prompt and friendly service. Nice and polite workers . Fantastic work. More

by nwoko_paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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May 01, 2023 -

AutoNation Ford Katy responded

Hello Paul, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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