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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

April 04, 2023

Awesome customer service, super finance people. Never felt rushed, or bullied into buying something we didn't want! Amazing people More

by Frankcedillo777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl
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Apr 07, 2023 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 03, 2023

Advisor, Randall, was very helpful and upfront about the services. I plan to return to complete additional services. More

by tobrien62491
Recommend Dealer
Yes
Employees Worked With
Randall
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Apr 06, 2023 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2023

Knowledgeable responsible caring clean friendly courteous helpful outgoing outstanding cut above on time kind 👏 studious More

by Pterrance54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario
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Apr 03, 2023 -

AutoNation Ford Katy responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 31, 2023

Easiest car buying experience of my life. Christian was low pressure and super helpful. Will definitely be back for my next vehicle. More

by mwminor2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian, Antoine
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Apr 03, 2023 -

AutoNation Ford Katy responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 31, 2023

Took a little long but overall very satisfied. Need improvement in the waiting area maybe More

by Almurat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Apr 03, 2023 -

AutoNation Ford Katy responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

The process was so easy and smooth and I got the car I was looking for with low miles couldn’t ask for anything better!!!! More

by Milk101909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernice
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Apr 03, 2023 -

AutoNation Ford Katy responded

Hello, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 31, 2023

Worst dealership experience ever. First off don't believe the "we pay you on the spot for your trade" took over 2 weeks, then they had my bronco to "replace my top" when I got back ho More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George, Ryan (manager)
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Apr 03, 2023 -

AutoNation Ford Katy responded

Hello Jeff, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 30, 2023

Robert was my advisor. He was very helpful and took care of me, and my vehicle. More

by J
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 04, 2023 -

AutoNation Ford Katy responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

Derek is the best sales associate I’ve ever worked with, he made everything so easy. Plus he’s hot More

by kayla.neissl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger
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Apr 04, 2023 -

AutoNation Ford Katy responded

Hello Kayla, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 27, 2023

I just would like to say I'm really impressed with the team at this location, I have previously went to a different location for a vehicle, and it was not great but as soon as we came to the location Mich More

by Joshua T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Munevar Jr and Team
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Mar 30, 2023 -

AutoNation Ford Katy responded

Hi Joshua, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Please don't hesitate to reach out if there's anything additional we can do for you.

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