Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Katy
Katy, TX
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,973 reviews
March 03, 2023
I took my 2022 F150 into the service department. I am have several problems (air conditioner randomly stops cooling, the monitor/screen randomly just shuts off while driving then comes back on….kind I am have several problems (air conditioner randomly stops cooling, the monitor/screen randomly just shuts off while driving then comes back on….kind of like it is rebooting) that seem to be related to computer issues. After calling the service department and making an appointment, the service person seemed like he had never heard of this type of problems. He said if it is not doing it while it is there, there is nothing they can do about it. This os the 2nd time I am bringing it back for the problem. I informed him that all he needs to do is look on the F150 forums and he will find that a lot of people are having the same issues and that of the ones that have been fixed, it was a computer issue. After leaving my vehicle at the service department for 2 days, I called to check on it since no one has called me. I was informed that it will be another few days because they haven’t had time to look it. 2 days and it hasn’t been looked at? I informed them that I can’t go without a vehicle for any more days. They told me that I can come get the vehicle. Absolutely pathetic service. More
by kwilli_98
Employees Worked With
Steve Yee was my service adviser
