AutoNation Ford Katy

I purchased a truck from there, the truck had a clean title and green car fax, found the car sprayed from an accident. Had a temporary tag for two months and they didn't work on the tag except on last title and green car fax, found the car sprayed from an accident. Had a temporary tag for two months and they didn't work on the tag except on last two days and they refused to print another tag. Now i have no temporary tag or license plate and can’t drive it. Do yourself a favor and avoid this place, i won't trust them even in service, there are plenty of cars in different dealerships this one will just give you hassle you don’t need. If you are forced to buy from them then Avoid Jim Rodriguez or James, he is lazy and has no authority to do anything. More

The service is excellent, my advisor was very attentive to my needs and concerns. Love this Dealership. to my needs and concerns. Love this Dealership. More

highly qualified staff, all very attentive with great empathy towards you; they don't sell you, they advise you to make the right decision, especially Michael Munevar III, thanks Michael empathy towards you; they don't sell you, they advise you to make the right decision, especially Michael Munevar III, thanks Michael More

I picked up my new truck 2 days ago. I traded my 2020 F250 for a 2022 F350 dually. I ordered it almost 9 months ago and it finally came in. Everyone at this dealership is very friendly, I traded my 2020 F250 for a 2022 F350 dually. I ordered it almost 9 months ago and it finally came in. Everyone at this dealership is very friendly, all the way from Ryan (the GM), Matt and my sales guy Richard Baxley. They were very helpful with the order and Richard kept me updated throughout the build, shipment and delivery. I plan on keeping this one for many years but if I do buy a new one, it’ll be at this dealership. More

Salesman argued about corrections. Finance refused to answer phones and sent incorrect contract and still have not been able to get corrected to date. I am still trying to get a temp. Finance refused to answer phones and sent incorrect contract and still have not been able to get corrected to date. I am still trying to get a temp. tag. General Manager Stevens was great and got people moving in Finance and the salesman also. Carrie who was also wonderful in helping because she was one of the few people who would answer the phone and actually go to finance and get them to respond to me and work on my account. I have never had this much trouble purchasing a vehicle as this has been since October. Today's date is December 2nd 2022 and I have been told the paperwork was done improperly and will need to be redone which will slow things even more. Have not been able to get word on Title and License so cannot drive new purchase for at least 60 days. Happy Days! More

Friendly service, I got rides to and from my work. My car was very clean after service My car was very clean after service More

All of the servicemen were very polite and listened to my issue. A 5* review for David. He took good care of me. issue. A 5* review for David. He took good care of me. More

The service representative was friendly. . Timely oil change and a nice and comfortable waiting area. . Timely oil change and a nice and comfortable waiting area. More

Easy to deal with & no surprises-Everyone there is friendly & helpful & very knowledgeable-They take all the pain out of shopping for a new car or truck. friendly & helpful & very knowledgeable-They take all the pain out of shopping for a new car or truck. More

this dealership has always been helpful in serving my car's needs. Above and beyong regular maintenance. car's needs. Above and beyong regular maintenance. More