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AutoNation Ford Katy

Katy, TX

4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

November 02, 2022

It was a recall issue and they said it would take under an hour. They were right More

by gawink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot names, Lisa Parasrami
Nov 10, 2022 -

AutoNation Ford Katy responded

Hello Gawink, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 02, 2022

The rating is for Robb Snowbarger. The reason I bought there in the first place. kept me in the loop the entire 10 month wait on my special order. AND a sarcastic sense of humor I appr More

by ray.lancon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 10, 2022 -

AutoNation Ford Katy responded

Hello Ray, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

Steven gave us excellent service and was able to facilitate diagnosing our problem accurately. Problem solved the first time. More

by airdoc68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven in Service
Nov 08, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2022

I have bought my last 3 trucks at this dealership , the service has been great. the fsalesman and inance manager was awesome he worked with me to get a payment that I can afford with a warranty . More

by brianklaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Imad
Nov 08, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 31, 2022

David C was my service advisor and he was very helpful on my tire purchases. I will use him for future services. More

by stevenyee101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David C
Nov 08, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 31, 2022

Great and courteous personnel over at service department. Fast service. I would recommend this dealership and service department. More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Yee
Nov 08, 2022 -

AutoNation Ford Katy responded

Hi Martin, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 31, 2022

Dustin was friendly and kept me updated about my car the whole process and it was done a lot faster than I had anticipated More

by Bruiserinpink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin, Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Katy responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

October 29, 2022

Had a great experience with Brandon. He had me in and out. Auto Nation is my go to. More

by Jeanettekwhite53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Oct 29, 2022 -

Jeanettekwhite53 responded

Had a great experience with Brandon. He had me in and out. Auto Nation is my go to.

Nov 06, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Nov 11, 2022 -

Jeanettekwhite53 responded

Thank you Brandon for helping me get my car serviced. You were great!!

October 29, 2022

I took my 2017 Ford Escape in to have recall work done as well as to get assistance with installation of a Sync 3 navigation system update I had recently purchased online. The service representative let me k More

by tondi rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lee
Nov 06, 2022 -

AutoNation Ford Katy responded

Hi Tondi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

Great service and great people I have ever seen. Thanks for hard work. Keep it up. More

by sahak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Katy responded

Hi Sahak, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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