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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,973 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,973 reviews

October 13, 2022

Great customer service fast easy and informative, will always take my ford to them no complaints. More

by dantheman.theman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Linney
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Oct 19, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 12, 2022

Great customer service And ease of vehicle drop off. Customer service tenant was excellent. Great response and decent environment. More

by Mcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal
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Oct 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 12, 2022

GREAT SERVICE GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT More

by hblack64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE
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Oct 18, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

October 12, 2022

Great people and great service. They go above and beyond to make sure that you happy. More

by dive968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Snowbarger
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Oct 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 12, 2022

My service writer Brandon made the process and price expectation very clear. I was very happy with the service provided. More

by EJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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Oct 18, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 11, 2022

Andres the service guy was great. I have bought 6 F-250's in the past 20 years. I have bought a mustang GT and 2 F-150's for my kids. I am a Ford guy. But simultaneously I had both More

by jeffcook023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andres
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Oct 17, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.

October 11, 2022

Excellent customer service and a deep concern for my needs with the vehicle very happy More

by Harry.watson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom MaGee
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Oct 17, 2022 -

AutoNation Ford Katy responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2022

The service was done quickly and efficiently - only taking roughly 30-40 minutes for an oil change. More

by mckarizona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
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Oct 17, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2022

Took over a week to get recall work completed, but that wasn't AutoNations fault. Excellent service and communication. More

by Brian Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
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Oct 17, 2022 -

AutoNation Ford Katy responded

Hi Brian, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Christine is a wonderful consultant. He was patient and helpful throughout the process. Great Experience. More

by sonia.salve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine and Imaad from Finance
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Oct 16, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Christine here at AutoNation Ford Katy! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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