AutoNation Ford Katy

Great experience buying my new truck rod was very helpful and king and the financing team as well. and king and the financing team as well. More

Great service, will always come back to that store . Great communication , always willing to help . Great communication , always willing to help . More

Great customer service! Very satisfied with my purchase I bought 5 cars from this dealership and I will continue buying from them Very satisfied with my purchase I bought 5 cars from this dealership and I will continue buying from them More

Purchased multiple vehicles here they are great to work with ! Service has been helpful as well with ! Service has been helpful as well More

We worked with Gunnar on our recent purchase, and this was by far the best experience buying a vehicle we have ever had. Recommend Gunnar for your next vehicle purchase. was by far the best experience buying a vehicle we have ever had. Recommend Gunnar for your next vehicle purchase. More

Best FORD dealer in town. Purchased a f150 xlt from Tim and the process went smoothly more than I expected. Nice sales guy and dealer Purchased a f150 xlt from Tim and the process went smoothly more than I expected. Nice sales guy and dealer More

This is my second purchase from AutoNation and I am pleased once again. Fair and courteous, helpful and attentive. pleased once again. Fair and courteous, helpful and attentive. More

The sale itself was a little bit of a hassle. Do not believe what you see online. Inventory is NOT accurate. I originally called the dealership for a certain vehicle was told it was there called Do not believe what you see online. Inventory is NOT accurate. I originally called the dealership for a certain vehicle was told it was there called 3x and spoke to 2 different people. however, when I arrived I was told it was not. I was shown a vehicle similar to the model I wanted. It took 3 days just to purchase the vehicle. The sales rep Imanol was very helpful he communicated even on his day off. Imanol, Ryan and Daniel are the only reason for the stars. They did everything to help. They even offered to use outside contacts vs having to purchase in house. From previous experience I know how hard that can be for dealership to accept. My only downfall was prior to purchase there was a shaking on the dashboard. I was told the shaking from dashboard would be fixed prior to purchase. However that was not the case. It has been very difficult to get them to fix it. I have had the vehicle for less than 2 weeks purchase date 7/18/2024 and service has been delayed. I also was told by dealership the 2nd set of keys was lost on their end and I have yet to receive the extra key. 2 weeks purchased hopefully can get it taken care of before I leave the city. More

Be warned! We saw a vehicle online so we went check it out and signed a contract the same day even though the vehicle hasn’t gone through inspection and not rea We saw a vehicle online so we went check it out and signed a contract the same day even though the vehicle hasn’t gone through inspection and not ready for pick up. After we left and we read the contract again and realized $10k options were added to our sales price without being told those were options. The financing person, Derek, never asked if we want to add all these window protection, tire protection, extended warranty etc. So we cancelled the contract the next day, which is still within the company’s 5 days money-back guarantee period. The sales person, Sam, told us we can pick up our deposit check, so we drove over an hour there just to be told that they already cashed our check and it will take 3-5 days to process the refund. Over the next two weeks, they didn’t return our voicemail, only reply to our emails saying to check back again and again. We didn’t even pick up the vehicle and lost all the down payment. I would stay away from this shady business at all cost. More

Great services highly recommend I will come back to get other car. Mr James is a good salesman other car. Mr James is a good salesman More