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AutoNation Ford Katy

Katy, TX

4.5
1,978 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,978 reviews

September 23, 2022

Very good service. Mike was a very good salesperson at Autonation in Katy. Will definitely recommend others. More

by jbell517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 26, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 23, 2022

Super friendly and honest about the whole process and my car came out with a brand new feel to it. More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy (William)
Sep 27, 2022 -

AutoNation Ford Katy responded

Hi Sal, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 23, 2022

My sales rep Venise Hunter went above and beyond on my trade in and was helpful with my purchase. 100% recommended More

by Karla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Venise , Sam
Sep 26, 2022 -

AutoNation Ford Katy responded

We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Thanks so much for the warm recommendation of the team here at AutoNation Ford Katy.

September 21, 2022

This place was a real blessing! I worked with Amir and he was just a pleasure to work with! I will tell all that will listen make that short drive to Katy like I did from the More

by Brother Ze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
Sep 24, 2022 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Feel free to stop by if you ever need any more help.

September 21, 2022

Professional, respectful, polite, and the service was extremely quick and thorough. I would highly recommend this dealership! More

by Joe.r.stevens2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
Sep 25, 2022 -

AutoNation Ford Katy responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

September 21, 2022

The process of purchasing my Bronco was easy and handled well. The finance team was great! More

by LMG4178
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime, Roman
Sep 25, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2022

Great customer service experience from Carl Robbins! He is simply the best, will definitely be back to see him More

by Piolibecky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Robbins
Sep 26, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 21, 2022

Omar Elkhayat in the collision center is an absolute pleasure to work with. He kept me up to date whenever I needed to know something and explained everything thoroughy. Thanks! More

by MikeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Elkhayat
Sep 26, 2022 -

AutoNation Ford Katy responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 20, 2022

It is a professional and confiable service, they car my car 100%. Only one thing to tell… When I ‘m was there to pick up my car I’m wait for 29 min without reason and finally when the car arrives nobody More

by Saul Saenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Villaloera
Sep 25, 2022 -

AutoNation Ford Katy responded

Hello Saul, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

September 20, 2022

Came in with a preset appt. , poor greeting, never heard during the wait time. Waited 3. 5 hours. I had to check in on them. Left me lock nut for my wheels with what was water. I More

by RR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 24, 2022 -

AutoNation Ford Katy responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Katy. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

Sep 26, 2022 -

RR responded

A full wash of truck with an inside vacuum, wipe down of the interior and clean the seats would would be a good start.

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