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AutoNation Ford Katy

Katy, TX

4.5
1,978 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,978 reviews

September 15, 2022

Top of the line customer service. They make it easy and fast, with no headaches and surprises. I wouldn’t take my car anywhere else for service. More

by Krbarno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corbin
Sep 18, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 14, 2022

Mr. Ouida was so helpful. He was nice and decent. He took care of my car and fixed it. Really I was happy with this experience and I would go back there again if anything happens to my car and I will certain More

by shery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ouida
Sep 18, 2022 -

AutoNation Ford Katy responded

Hi Shery, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 14, 2022

Autonation Ford in Katy had toborder parts to repair 2 warranty issues. Once the parts came in Mike called me to make an appointment. I had my vehicle back in 1.5 days with both issues corrected! More

by vferrugia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ouida
Sep 17, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 14, 2022

I always prefer to work with Ouidam aka Mike. He is very helpful and stays in communication throughout the process. In addition he takes time to explain reasons for any changes to service reques More

by Jbwalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ouidam “Mike”
Sep 17, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 14, 2022

Fast and easy, it was only for a recall and the car was ready when the representative told me. More

by erwindhc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 17, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 14, 2022

Great dealership! They answered all questions and it was a great experience purchasing from them. More

by jmele18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Reutlinger
Sep 17, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 13, 2022

The dealer was super. The person I spoke to was knowledgeable. Will go back for all work to be done on my truck. More

by mvackar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Sep 17, 2022 -

AutoNation Ford Katy responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 13, 2022

I bought a pick up truck at AutoNation nine days ago. I was worried that it might take up to a week for the truck to be delivered because the bumper had to be replaced. I started calling at the end of la More

by wgbissell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henny
Sep 13, 2022 -

wgbissell responded

AutoNation is great. I bought a truck there and there was a delay because the bumper had to be replaced. When they figured out how long it was going to take to get the bumper replaced, it took them a while to get to the bumper and the necessary parts, and then the service department had a backlog, they gave me a brand new Ford Escape with 7 miles on it as a loaner car. Five stars.

September 13, 2022

Great experience buying my next truck and trading my old one. If you go there ask for Kirk. More

by entchev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk
Sep 16, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 13, 2022

They offered a fair price while many other dealers were charging at or over sticker price. The process went smoothly. I enjoyed working with both Massine (Sales) and Alistair (Finance). More

by Pav
Recommend Dealer
Yes
Employees Worked With
Massine and Alistair
Sep 16, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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