AutoNation Ford Katy

Bunch of good people. Everyone was friendly. They do things different from all other dealers Everyone was friendly. They do things different from all other dealers More

I had a very positive experience buying from them. The staff was friendly and cooperative. The process was very easy and we got a great deal. Thanks The staff was friendly and cooperative. The process was very easy and we got a great deal. Thanks More

They dealership has been there when I needed them. I am on my second Ford F150 and am extremely satisfied. I am on my second Ford F150 and am extremely satisfied. More

Marco sold us our Ford Explorer. He was fantastic. When we are ready to purchase another vehicle we will have auto nation at the top of our list He was fantastic. When we are ready to purchase another vehicle we will have auto nation at the top of our list More

It's usually always a good experience at Autonation Ford. This time I am not 100% satisfied and that is the reason for 4 stars This time I am not 100% satisfied and that is the reason for 4 stars More

The quality of service was good. The website is misleading in the cost of service by only listing the labor cost and saying that there could be additional dealer costs. I was surpr The website is misleading in the cost of service by only listing the labor cost and saying that there could be additional dealer costs. I was surprised by the $100 cost of an oil change and tire rotation. More

I had a great experience at Autonation ford Katy. From the moment I was greated. The sales person Henny Correa, made sure all my needs were met. From the amount I wanted for my trade. To the delivery From the moment I was greated. The sales person Henny Correa, made sure all my needs were met. From the amount I wanted for my trade. To the delivery of my vehicle. I highly recommend Henny as a sales person, and buying a vehicle from Autonation Ford katy. More

I took my Exporer in for a recall repair and several other little things to take care of while it was in. Also I was impressed with the availability to have pickup and return service. Thanks to James fo other little things to take care of while it was in. Also I was impressed with the availability to have pickup and return service. Thanks to James for taking care of me. More

Great experience. Very comfortable, very polite sales associates. Never felt like I was being taken advantage if Very comfortable, very polite sales associates. Never felt like I was being taken advantage if More

I brought my Ford Escape in for a recall. I made an appointment online. The recall notice said it would only be a day However, when I brought it in, the service agent, Tom, said it would be I made an appointment online. The recall notice said it would only be a day However, when I brought it in, the service agent, Tom, said it would be several days based on volume of work. Rather than have to leave it over the weekend, he made me a new appointment and I brought it back on Monday. The drop off process was smooth. Again, I was expecting several days. However I got called that same day that it was ready. Tom said he bumped it up in the queue in order to get it out. That was a pleasant surprise. The pickup process was easy and Tom brought the car around himself. He even offered to get some pine sap off my window for me. In the past, I have felt intimidated there as a woman in a male dominated environment. I was still the only woman I could see around me but it was better. Tom’s response was much appreciated. More