Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Katy
Katy, TX
1,976 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,976 reviews
September 02, 2022
We have gotten 4 cars from this dealership. Demi our sales guy is always helpful and gets us what we want, and need. He’s amazing! He finds the vehicle that is the right price for you, and what Demi our sales guy is always helpful and gets us what we want, and need. He’s amazing! He finds the vehicle that is the right price for you, and what you can afford. The other staff is not so friendly and the financing department is very pushy, rude and unprofessional. The service department is great but when you need to get your car back they take a long time to give you your car after it’s been serviced. More
by Makayla varona
Employees Worked With
Demi Williams
September 02, 2022
Well to start out waited 2 hours for an oil change at 8am appointment. Second, they couldn’t find my truck and was told it was somehow parked accross the street. Other customers were upset at the wait time a appointment. Second, they couldn’t find my truck and was told it was somehow parked accross the street. Other customers were upset at the wait time as well and when asked for an update at the check out counter, the ladies at the desk were very impatient. I will never go there again More
by Jrjmrangel
Employees Worked With
Don’t remember
September 01, 2022
Max was an outstanding sales person. In this challenging market was able to update me daily and get the truck I needed to get - thanks! In this challenging market was able to update me daily and get the truck I needed to get - thanks! More
by navinganesh
Employees Worked With
Maxine Uwagwe
September 01, 2022
I was very pleased with the repair performed, and had a great experience with my service advisor, Mike. Mike was very flexible accommodating my schedule, working with me on an ordered part rather than let great experience with my service advisor, Mike. Mike was very flexible accommodating my schedule, working with me on an ordered part rather than letting my truck sit on the lot for days. He also was always reaching out to me first with updates, rather than me having to check in regularly to get updates. Especially professional and polite. More
by blanchard74
Employees Worked With
Mike Ouida
September 01, 2022
They were extremely busy and overloaded in the Service Department when I drove up to have my Ranger serviced. James in the Service Department said no problem, he would work me into the schedule. He got a Department when I drove up to have my Ranger serviced. James in the Service Department said no problem, he would work me into the schedule. He got all the items I wanted done the same day. He kept me updated and even texted me when my truck was ready. Great service and very polite. More
by marty
Employees Worked With
James
