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AutoNation Ford Katy

Katy, TX

4.5
1,976 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,976 reviews

August 31, 2022

Fantastic Service! I've never been a fan of having to take my car in for service but this place was exceptional! Quality service and my service writer was very personab More

by geleblanc02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 05, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 31, 2022

The service team was GREAT! James, the service rep assigned to me, answered all my questions patiently and completely. He offered suggestions where appropriate, answered questio More

by usmclm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Sep 05, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 30, 2022

Awesome service once again by Derek! As mentioned before, he’s one of the most honest salesperson I’ve met. Definitely has my business for future purchases. Thanks for all your help, Der More

by FZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek, Vince
Sep 03, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2022

Service manager Brandon diaz was very nice and professional as usual. Always takes care of his customers. Great service! More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Sep 04, 2022 -

AutoNation Ford Katy responded

Hello James, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

Had an appointment for 7:00 am and was checked in by David Lewis who was my service advisor. He was prompt and my truck was completed in less than an hour. More

by Gregory.lanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis Lewis
Sep 04, 2022 -

AutoNation Ford Katy responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

My experience was great, they answered all my questions and concerns and they made everything super simple and easy. More

by alvarezmario09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon diaz
Sep 04, 2022 -

AutoNation Ford Katy responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 29, 2022

Great job guys! I first took my 2015 ford f350 to Tomball ford the lady acted like I was inconveniencing her ! So I went to auto nation ford in Katy they took me ri More

by bubbaphillips1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andress
Sep 03, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2022

So far the initial experience is good. The salesman (Jonathan R.) that got our deal done was very helpful. I will leave a much better review once the issues pending to fix in my explorer a More

by Sergio Reyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez
Sep 03, 2022 -

AutoNation Ford Katy responded

Hi Sergio, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 29, 2022

I did not have an appointment but Steven was able to get me in and took care of my truck quick. Thanks More

by adolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 03, 2022 -

AutoNation Ford Katy responded

Hi Adolfo, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 29, 2022

This service team is consistently reliable and dependable. I brought my vehicle in for an oil change, tire rotation, and systems check. The entire visit lasted less than one hour and it was a Sa More

by LMSchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Diaz
Sep 03, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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