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AutoNation Ford Katy

Katy, TX

Overview
Reviews
Vehicles
4.5
1,976 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,976 reviews

August 18, 2022

The service was quick and efficient. I did not have to wait very long. Great customer service! More

by queenamgd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 24, 2022 -

AutoNation Ford Katy responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 17, 2022

In on time. Work done well. Out early. Staff was informative, professional, and attentive. I will return. Thank you. More

by Dutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin
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Aug 23, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 16, 2022

Great buying experience, friendly people, would recommend to anyone looking to buy a Ford. Five stars. More

by erikt1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Graeter
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Aug 20, 2022 -

AutoNation Ford Katy responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 15, 2022

Dustin in the service department is awesome. He is very knowledgeable of his craft and very personable. More

by markblalock1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Aug 19, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2022

My service rep Dave was great, and very friendly. Made sure my vehicle was checked in properly. More

by porterg411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Aug 19, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 15, 2022

I appreciated the service Rep, He was honest, and did not sugar coat the situation. Also, he made sure he had my vehicle back when promised! More

by RCMC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Aug 19, 2022 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2022

Excellent customer service from Andres. Ke kept informed of service progress and recall actions required. More

by ER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres sepulveda
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Aug 19, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 13, 2022

Great customer service. They had the vehicle’s recall done before promised and it was a smooth process! More

by Hol
Recommend Dealer
Yes
Employees Worked With
Carl Daniel
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Aug 18, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 12, 2022

I always feel stressed when I go for Service at a dealership but my experience this time was so much better. I wish all dealerships had a Service Manager like Auto Nation. He was honest and helpful a More

by hartsw3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Aug 17, 2022 -

AutoNation Ford Katy responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

August 11, 2022

I am always happy with the work from AutoNation. It did take a lot longer this time due not having the part. I still was ok because of the staff. Love Robert Longeria he is an asset to your Company. More

by evansg6107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longeria
Report | Print
Aug 15, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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