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AutoNation Ford Katy

Katy, TX

4.5
1,976 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy has it all. Visit our website to learn more, and schedule a test drive today!
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20777 Katy Freeway

Katy, TX

77450

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Showing 1,976 reviews

August 11, 2022

Our Salesman, Gunnar Anderson is simply fantastic. He is pleasant, responsive, and very helpful. He kept us informed over the lengthy wait for our vehicle. In Finance, I won’t work with anyone ex More

by airdoc68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunnar Anderson, Alistair Demmink
Aug 15, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2022

Great customer service since I walked in to get my oil change!! Great job will be coming back More

by Salgadoyoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickel Ouida
Aug 15, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 11, 2022

Hi my name is Paty Collier I been taking my car to this dealership for years since I own my Ford Edge they always fix my car when I had recalls they give me the peace of mind they do a fantastic job specia More

by PatyCollier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Aug 15, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 10, 2022

I appreciate AutoNation Ford in helping me in finding and purchasing a vehicle. I greatly appreciate their service. More

by victor5601
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cumi
Aug 12, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2022

Been waiting since February, 2022 for a part. service department tech stopped responding to the text thread. More

by mr.cieslewicz
Customer Service
Recommend Dealer
No
Employees Worked With
eric
Aug 13, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Katy take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

August 08, 2022

As soon as pulling in someone immediately helped me and got to work on my car. I really appreciated all their help and my car was done within 2 hours when another auto shop told me they couldn't look at my More

by audreywitham1315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager
Aug 12, 2022 -

AutoNation Ford Katy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2022

I really liked the way the salesman helped me thru the process & delivery. His name is Mike C More

by wknapik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cybalski
Aug 12, 2022 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2022

James was very helpful and professional in handling my service needs. He is the primary reason for my repeat visits. Thank you James! More

by edo9888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James T.
Aug 12, 2022 -

AutoNation Ford Katy responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2022

Excellent support and very professional team. They really care about the customer. Good work ethics at the service. Call Robert More

by Suri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 12, 2022 -

AutoNation Ford Katy responded

Hi Suri, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2022

The service manager was excellent and very helpful. The only concern is that I had a 3:00 clock appointment and still had to wait 2 hours to get it done. The appointment did not seem to matter much. More

by walterA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal
Aug 12, 2022 -

AutoNation Ford Katy responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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