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AutoNation Ford Katy

Katy, TX

4.5
2,015 Reviews
AutoNation Ford Katy is the best place for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Katy at the intersection I-10 and Westgreen Blvd, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Katy ...
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20777 Katy Freeway

Katy, TX

77450

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Showing 2,015 reviews

August 04, 2022

I really like my tech guy Robert Longoria. He is always very attentive and informative. More

by natnannie69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Longoria
Aug 08, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2022

Timely, courteous service. Made a sensible suggestion for solving car problem to avoid towing expense More

by paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 08, 2022 -

AutoNation Ford Katy responded

Hello Paula, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2022

My sales rep Cristian was fantastic and was there for me from the very beginning to the very end. Even after the sale, he still said to keep in touch and call if I have any questions and for the service dep More

by jyoungblood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Aug 04, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 02, 2022

David Corvin always takes good care of me & my son Sean . David always keeps us up to speed with up & coming maintenance on our vehicles. More

by eweatherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Corvin & Randy
Aug 04, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2022

Very good customer services, Christian was very helpful, kind and attentive with any question I might need to clear. More

by joliv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Falquez
Aug 04, 2022 -

AutoNation Ford Katy responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2022

It would be nice next time to have enough parts in stocks for the recalls. Or maybe just be prepared to take care of the cars who made an appointment for the recall situation. Autonation you have tools come More

by Martinez
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dustin Thomas
Aug 04, 2022 -

AutoNation Ford Katy responded

Hi Martinez, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

Aug 05, 2022 -

Martinez responded

Thank you for your acknowledgement.

August 02, 2022

Did not top off wiper fluid; now not sure if they actually properly changed oil. More

by DDiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Front desk
Aug 04, 2022 -

AutoNation Ford Katy responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.

August 02, 2022

Jon Rodriquez has now worked with our family on two cars recently. He made the process fun and made sure we were satisfied. That is what happens when you focus on the client! Thanks Jon and AutoNation! More

by Steve82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Rodriquez
Aug 04, 2022 -

AutoNation Ford Katy responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2022

First class customer service from sales all the way through dealer customization of my new Bronco. More

by Jasonwjenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Snowbarger
Aug 04, 2022 -

AutoNation Ford Katy responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2022

Robb Snowbarger is one of the most genuine guys you could ever do business with. He makes sure the deal works and that you are happy when you leave off the lot. I plan to always buy my vehicles from Robb at More

by Elias H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Snowbarger
Aug 04, 2022 -

AutoNation Ford Katy responded

Hi Elias, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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