AutoNation Ford North Canton
North Canton, OH
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Service was prompt, waiting time was limited. Representative at the desk was courteous and professional. Liked the personal touch the car wash added! Representative at the desk was courteous and professional. Liked the personal touch the car wash added! More
I would not recommend their service department. I bought a used truck elsewhere, and thought I would bring it in there, for an oil change and inspection of what it may need. They came out saying th I bought a used truck elsewhere, and thought I would bring it in there, for an oil change and inspection of what it may need. They came out saying that I need tie-rods and control arms on the frame by end, it would be $2,400. They even brought the mechanic out there to explain this to me. They also said I’d need a tune up, another $1,200. Fast forward a week, I took the truck to my local shop (one I’ve used for 20 + years and should have went to for this). My mechanic tells me, it doesn’t need tie-rods and this truck doesn’t have control arms. He then proceeded to take me out and show me what he meant. Yep, it didn’t need tie-rods and yep, there was no control arms, just a solid axle up front, that was just fine. So, yeah…all trust went out the window. I will never use their service department again, nor while I ever buy any car frames m them again (I previously bought a new 2020 Mustang from them. I will also make sure, I spread the news about the “shady” service department and my experience. DO NOT USE THEIR SERVICE DEPARTMENT AND THINK TWICE BEFORE BUYING FROM THEM!!! More
Service manager Nick H. was very pleasant and handled our transmission issue in a timely manner. Nick kept us updated during our repair. was very pleasant and handled our transmission issue in a timely manner. Nick kept us updated during our repair. More
AAA+++ Great Service! ! I have been dealing with this Ford Dealer for a long time. Would highly recommend them!! Always Courteous and respectful to me. ! I have been dealing with this Ford Dealer for a long time. Would highly recommend them!! Always Courteous and respectful to me. More
9 years of oil changes and other services for my F-150 to keep it running like new. Thank you Dave, other service writers, and technicians over the years. keep it running like new. Thank you Dave, other service writers, and technicians over the years. More