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AutoNation Ford Torrance

Torrance, CA

4.5
880 Reviews

3111 Pacific Coast Hwy

Torrance, CA

90505

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Showing 880 reviews

April 19, 2023

I was pleased with the efficency, courtesy and listening of the service providers, jesse, others! More

by Suzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse cusneros
Apr 20, 2023 -

AutoNation Ford Torrance responded

Hello Suzy! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2023

Service department blew a cylinder in my engine after waiting 4 months for the parts. Now I’m almost 3 months into not having any vehicle offered loaner or rental while they sit on their hands and try th More

by TJ138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Cisneros
Apr 21, 2023 -

AutoNation Ford Torrance responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (424) 253-4976 to discuss what we can do to help.

April 13, 2023

So happy with knowledge and preferment of your staff. Every single person I got in touch with was soo nice and very friendly.Keep up good work More

by babamare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Apr 21, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 13, 2023

The Experience at Auto Nation was very positive. I traded in my 2011 F150 for a 2023 Ford Explorer XLT. Thank you for the positive vibes and assistance during the entire process. More

by warnerg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Jasper Edmonds
Apr 21, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 13, 2023

Quick and easy process. great experience and also reasonable prices after dealing with KIA's service center ridiculous prices. More

by jesuslanderos158
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine, Stankus
Apr 21, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 10, 2023

We have mostly had great experiences here. Bought 5 cars over the years, through 1 salesman, who's now retired, so can't speak for the rest. Also, really like, and trust our Service guy, Tom N More

by Sandesurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Noone
Apr 21, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2023

Took care of my 3 car part recalls and oil change in one day. Oil change was very well priced. More

by alicia.chavez72
Recommend Dealer
Yes
Employees Worked With
Pedro
Apr 21, 2023 -

AutoNation Ford Torrance responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

April 06, 2023

I have always had great experiences here. Everyone from sales, to service, to management have been friendly, helpful, patient, understanding, accommodating, and go out of their way to make s More

by Someguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy (Katherine), Jose (detail supervisor), Caitlin, Otto.
Apr 08, 2023 -

AutoNation Ford Torrance responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 05, 2023

Jesse Cissneros is a good service manager l trust will have the job done right never had a problem no complaints More

by bill.wagner3304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cissneros
Apr 08, 2023 -

AutoNation Ford Torrance responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 04, 2023

Muy buen servicio, muy atentos, fue muy rápida la venta, agradecido con leo muy buen servicio al cliente, si volvería a comprar otro carro en esta sucursal, Muchas gracias. More

by Rigo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonel
Apr 07, 2023 -

AutoNation Ford Torrance responded

Hola Rigo, estamos muy contentos de haberte brindado una experiencia tan positiva. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

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