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AutoNation Honda 385

Memphis, TN

4.7
1,097 Reviews

4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,097 reviews

April 12, 2023

I recently purchased a 2023 Honda CR-V from AutoNation 385 in Memphis, TN. This was my first trip in for service...oil change, over all checkup, tire rotation, etc. I was pleasantly surprised by how com More

by MSMiss03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorian Love
Apr 21, 2023 -

AutoNation Honda 385 responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 11, 2023

Honda 385 is the best Honda dealership in West Tennessee. Worth the drive to get great service More

by jenandmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Apr 21, 2023 -

AutoNation Honda 385 responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 10, 2023

I am always happy to bring my three cars to this dealership for service. They always show me professionalism and courtesy. More

by estokke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name is Cody
Apr 21, 2023 -

AutoNation Honda 385 responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2023

Came in for a scheduled service, and they had me in and out in no time. More

by charlesearly21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Apr 21, 2023 -

AutoNation Honda 385 responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2023

I had an excellent experience with Honda dealership on Hacks Cross Road yesterday, the day before Easter Sunday. My battery was dead in my apartment parking lot. Called AAA who started my car, but after More

by SharonStar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names.
Apr 21, 2023 -

AutoNation Honda 385 responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 21, 2023 -

SharonStar responded

My e-mail address: sharonfranceshumphrey@gmail.com

April 06, 2023

Honda did a really great job helping me in my car buying process. I will definitely come back for my other car purchases. More

by Markyla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Apr 08, 2023 -

AutoNation Honda 385 responded

Hi Markyla, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2023

Had an appointment at 11am for a oil change and didn't leave until 4pm. Rep stating they were under staff. That's no excuse for a simple oil change. Very disappointed More

by Gail
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Apr 08, 2023 -

AutoNation Honda 385 responded

Hi Gail, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (901) 209-1308 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 04, 2023

Service staff not as polite and accommodating as sales staff. Shane Carr was an excellent salesman and not at all pushy. More

by dlibby1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Carr (he was exceptionally good)
Apr 07, 2023 -

AutoNation Honda 385 responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

April 03, 2023

Very helpful. Explained everything in a quick organized matter. Also great communication via emails and text. More

by seanm1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Lee
Apr 06, 2023 -

AutoNation Honda 385 responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2023

Purchased my Honda CRV 2023 from here. Tim handled my request and all the paperwork was completed meticulously and they explain each and every detail on top up insurance. Definitely sugges More

by Mechmadhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Dacus
Apr 06, 2023 -

AutoNation Honda 385 responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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